Scan your resume against ATS criteria for this Manager, Billing role at New Relic.
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
New Relic is seeking a high-energy, detail-oriented Billing Manager to lead our global billing operations. As we continue to scale our consumption-based pricing model, you will be the architect of our "order-to-cash" efficiency. You are ensuring that our customers’ usage data translates into accurate, transparent, and timely invoices. You will be responsible for transforming the billing function from manual processing to an automated, "doer-reviewer" controlled environment. Your goal is to eliminate revenue leakage by standardizing credit lifecycles and global playbooks.
Fast Closer: You thrive in a high-pressure month-end environment and have a proven track record of helping teams reduce the financial close cycle.
Your Qualifications:
You have experience transitioning a company from fixed-subscription to consumption-based billing.
You have a "process-first" mentality—you'd rather spend two hours automating a task than ten minutes doing it manually every month.
You’ve worked in a high-volume environment (10k+ invoices monthly).
Please note that visa sponsorship is not available for this position.
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Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
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How to apply for Manager, Billing at New Relic?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
3+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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