The purpose of the Logistics Analyst I is to be the primary point of contact between the ISC site leader, Supply planning and material management, Sourcing, Vendors, Finance, Freight Forwarders. This includes planning as per META needs, following up with forwarders on shipments from collection till delivery, monitoring warehouse activities which includes inbound receipting, stock intakes, order release as per dropped order level, and packing, distribution and/or export documentation, cycle counts, physical counts etc.
Logistics, Distribution and Warehousing
Responsible for Logistics, Importing, Warehousing, Distribution, Exporting and 3PL Operations. This includes but not limited to inbound, storage, outbound, RMA activities.
- Work closely with BA MEA Logistics Leader to ensure global logistics strategies are in place;
- To be the focal point of contact between the Vendor & procurement team to manage the movement of shipments from vendors to the factory and then to the DC or export place;
- Set up goals and KPI for Factory warehouse function and set up monitoring process.;
- Set up robust warehouse practices and create safe working environment in Factory warehouse;
- Coordinate with internal functions for proper tracking and availability of the material; Co-ordination with buyer on excess, shortages and damages reported during inbounds;
- Goods receiving, issuance to production and dispatches should be done as per set SOPs and within agreed SLAs;
- Closely work with customer service department for timely billing and dispatches, run healthy MOS for enhancing customer experience;
- Develop HOS (LEAN) culture and practices within organization and share best practices with service providers, which will help to improve overall productivity;
- Manage all transporters for shipment tracking and e2e TAT as per SLA for dispatches Ex Factory;
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records;
- Participation in CFT (Cross functional team) / others functions;
- Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping;
- Ensure safety performance and logistics quality management;
- Develop risk management programs to ensure continuity of supply in emergency scenarios;
- Should take initiative in digitization of process;
- Ensure all local compliances are taken care in dispatches;
- Set up good processes to ensure smooth business without any dependency;
- Ensure productivity monitoring Month on Month and Year on Year;
- Managing inventory accuracy through monitoring of daily warehouse activities of imports and exports;
- Ensure inventory accuracy is maintained via monitoring daily activities, cycle counts, stock takes during annual audits;
- Continuously monitor the performance and activities of the 3PL and freight forwarders using KPIs with a primary focus on cost controls;
- Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers;
- Validating forwarders and 3PL pre-alerts and invoices against PO in compliance with local import-export team; crate freight KPIs and good records out of all transactions;
- Export order documents creation and support on COO if needed;
- Ensure best practices are aligned with standard processes in place;
- Coordination with the order management team for return materials ;
- Logging of RMA in the RMA tracker & maintain RMA Log Report;
- Create and maintain documentation for logistics & distribution processes and systems;
- Support planning with all logistics providers, including sharing requirements via SIOP process;
- Ensure proper documentation and record keeping as per compliance;
- Proactive support to Internal/Statutory/Excise and customs auditor;
- Have structured weekly calls and regular KPI reports with the freight forwarders ;
- Manage DC operations to reduce overtime if any;
- Manage cost reductions in DC and freight;
- Use of Global metrics and ensure DC is operating within these;
Qualifications & Experience
- Min 5 - 9 years of experience in warehousing & Distribution. import-export customs process within Saudi
- Should be at least Graduate and any certification in Warehouse/SCM will be preferred.
- Strong command of English both written and spoken;
- Working knowledge of ERP - SAP is an advantage, with preferred knowledge on other ERP’s used in supply chain and warehousing
- Analytical skills to investigate and understand root cause, combined with problem solver attitude
- High competence in standard MS Office applications including Word, Excel with basic knowledge of Pivot tables, VLOOKUP and functions
- Must have ability to effectively communicate, written and verbal.
- Should be well versed with all Processes related to Warehouse and Supply Chain
- Good knowledge on packaging standards & Defect management
- Internet & email usage is a must
- Customer focused, team player, pro-active professional approach
