Where Ambition Meets Innovation
At LPL’s Global Capability Center, you'll find a collaborative culture where your voice matters, integrity guides every decision, and technology fuels progress. Your skills, talents, and ideas will redefine what's possible. LPL's success reflects its exceptional employees, who together pursue noble purpose: empowering financial advisors to deliver personalized advice for all who need it. We’re proud to be expanding and reaching new heights in Hyderabad.
Join us as we create something extraordinary together.
The Learning and Development Consultant facilitates structured learning experiences that build job-critical skills and support consistent performance outcomes for business professionals. This role applies adult learning principles to instructor-led, virtual, and
blended
learning formats (integrating live facilitation with self-paced and applied components), partnering with instructional designers, subject matter experts, and business leaders to ensure learning objectives translate into on-the-job capability.
The Learning and Development Consultant is expected to deliver content with purpose and discipline, using engagement strategically to reinforce understanding, practice skills, and support knowledge retention.
Responsibilities
- Facilitate instructor-led, virtual, and
blended
learning sessions (live + digital/self-paced + application) aligned to defined learning objectives and performance standards.
- Coordinate and facilitate end-to-end blended learning experiences by connecting pre-work, live instruction (in-person or virtual), and post-session practice/assignments; manage modality transitions and supporting technology to maintain engagement and learning continuity.
- Deliver new-hire programs and learning initiatives that support role readiness and skill progression.
- Apply adult learning principles to support understanding, practice, and skill transfer in an operational environment.
- Lead structured skill practice, role-play, and application activities aligned to job expectations.
- Provide targeted feedback and reinforcement based on observed learner performance and established criteria.
- Collaborate with instructional designers to share learner insights and contribute to continuous improvement of learning delivery.
- Partner with business leaders and subject matter experts to ensure curriculum reflects current processes, systems, and expectations.
- Review learning effectiveness indicators (assessments, observations, post-training outcomes) and adjust facilitation approaches as needed.
- Maintain readiness on content, systems, and business updates to ensure learning experiences remain accurate and relevant.
- Foster a professional, inclusive learning environment that supports participation, accountability, and growth.
- Use AI-enabled tools and technologies, as appropriate, to enhance facilitation effectiveness, support learner engagement, and enable continuous improvement.
- Adapt to evolving business needs by taking on additional responsibilities as assigned.
Required Qualifications
- Bachelor’s degree in Education, Training, Communication, Business, or a related field—or equivalent professional experience.
- At least 8 years of experience facilitating structured learning experiences for adult learners, including instructor-led and/or virtual delivery.
- Experience delivering learning as a primary responsibility (not solely as an occasional or supplemental activity).
Core Competencies
- Learning facilitation: Deliver structured learning experiences aligned to learning objectives and performance outcomes.
- Adult learning application: Apply adult learning principles to skill development and knowledge retention.
- Coaching and feedback: Observe learner performance, facilitate practice, and provide constructive feedback aligned to defined standards.
- Facilitation discipline: Follow curriculum intent, manage time effectively, and balance instruction, discussion, and application.
- Adaptability: Adjust facilitation strategies based on learner readiness, role expectations, and real-time observation.
- Communication and active listening: Communicate concepts clearly, check for understanding, and encourage purposeful learner interaction.
- Collaboration and partnership: Work effectively with instructional designers, subject matter experts, and business stakeholders to support learning objectives.
- Technical proficiency: Facilitate in virtual environments (Zoom, Webex, Microsoft Teams) and navigate learning management systems.
Preferred Qualifications
- 8+ years of experience in learning facilitation, training delivery, or learning and development.
- Experience supporting call center, service, or other operational environments.
- Exposure to financial services, regulatory, or compliance-based training.
- Training or facilitation certifications (ATD, CPTM, or similar).
- FINRA licensing (SIE, Series 7, or similar).
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