Job Template - US: Associate - Customer Service Consultant - Chat

Tarlac City, Central Luzon, ph

Full-time

Posted 5d ago

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Actively Hiring Direct 1-Click Apply

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Job Description

Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

Consultants in this role get to: Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

Our most successful candidates will have: - A High School diploma or GED - Excellent verbal and written communication skills; proficient reading skills - Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred) - Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience - Proven customer service skills

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

How to apply for Job Template - US: Associate - Customer Service Consultant - Chat at sutherlandsbx?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

This position is open to freshers and experienced candidates.

Is this position still open?

Yes, currently active and accepting applications.