IT Operations Lead

Telangana, Hyderabad, India

6+ years exp

Full-time

Posted 3d ago

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Job Description

Job Summary:
The IT Operations Lead is responsible for ensuring smooth IT operations, delivering exceptional end-user support services, and driving operational stability. This role involves managing high-availability systems, collaborating with cross-functional teams, and leading technical projects to align with organizational goals. Candidates with experience in enterprise-level IT environments, cloud operations, and compliance frameworks, especially in the travel or airline industry, are highly preferred.

Expertise in Microsoft technologies and applications.
Knowledge of IT infrastructure, applications, and compliance frameworks (ITIL, ISO, etc.).
Proficiency in high-availability networks, disaster recovery architectures, and cloud operations (AWS or Azure).
Technical support for hardware, software, and network issues.
IT project planning and execution experience.
Proficiency in Microsoft Office 365, Azure, virtualization, and Unified Communication platforms.
Expertise in firewalls, managed switches, web application firewalls, FTP, SFTP, LAN/WAN, and communication protocols.
ITIL Foundations V3 Certified with a solid release management process knowledge.
Proven expertise in IT infrastructure, architecture, applications development, and network operations.
Experience in a production 24/7 high-availability enterprise environment managing mission-critical systems (ERP, CRM, Travel Reservation Systems).

Experience in the travel or airline industry.
Strong understanding of backup, recovery, and data retention planning.
Proficiency in MS Office tools (Visio, Outlook, Word, Excel, PowerPoint).
Experienced in maintaining compliant operations and ensuring successful internal and external audits.

Education: - Bachelor’s degree in Computer Science, Computer Engineering, Business, or a related field.

3+ years in a production 24/7 high-availability enterprise environment.
Extensive experience in infrastructure and operations design, deployment, and server/network management.
2+ years with high-availability networks and disaster recovery architectures.

Additional Requirements: - Candidates must have a car and a valid driving license.

How to apply for IT Operations Lead at ecsme?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

6+ years of experience is required.

Is this position still open?

Yes, currently active and accepting applications.