Learning & Development Intern
Role Overview
Join a fast-paced L&D team supporting
workforce operations. As a Learning & Development Intern, you will combine
data analytics, digital tools, and operational support to streamline learning
programs and elevate the global employee experience. This role is ideal for an
MBA graduate looking to gain hands-on, end-to-end exposure in enterprise talent
development.
Key Responsibilities
1. Research & AI-Assisted Content
Curation
- Conduct market research on
emerging industry skills, leadership frameworks, and L&D best practices.
- Leverage AI tools (ChatGPT,
Claude, Canva) to draft rapid micro-learning guides, job aids, and visual
presentation decks.
- Audit third-party learning
catalogs to help curate targeted learning pathways for cross-regional teams.
2. Analytics & Reporting
- Aggregate post-training survey
data, attendance, and assessment scores into executive dashboards using Excel
or Power BI.
- Perform routine data audits across
regional LMS records to ensure high reporting accuracy across time zones.
- Track and summarize learner Net
Promoter Scores (NPS) to highlight actionable trends for L&D leadership.
3. Program & Virtual Logistics
- Co-facilitate global virtual
training sessions on Google Meet, Zoom and Microsoft Teams (managing technical
setups, breakout rooms, and live Q&A).
- Organize program schedules,
calendar invites, and asynchronous communications across distinct regional time
zones.
- Maintain central knowledge
repositories, training calendars, and internal resource sites (Notion,
SharePoint, or Teams).
4. Vendor & Project Operations
- Assist in sourcing third-party
training vendors, gathering Request For Proposals (RFPs), and building cost
comparison sheets.
- Track project timelines, purchase
orders, and administrative workflows for global learning initiatives.
Qualifications & Requirements
- Education: Recent MBA graduate or final-year candidate (Human Resources,
Organizational Development, or General Management preferred).
- Technical Agility: Strong proficiency in MS Excel (Pivot Tables, XLOOKUP), PowerPoint,
and comfort using generative AI tools for productivity.
- Communication: Crisp written and verbal English skills, with natural cross-cultural
fluency and strong asynchronous communication habits.
- Attributes: Exceptional attention to detail, proactive problem-solving, and a
genuine interest in adult learning and organizational growth.
What You Will Gain
- Direct, strategic exposure to
multi-region L&D operations across four major international hubs.
- Practical mastery of corporate
talent metrics, vendor handling, and modern instructional design tools.
