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docsapp

Insurance Operations

Ahmedabad
2+ yrs exp
Posted 21 Sept 2026
2 views
Actively Hiring

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Job Description

About the role -

The Insurance Operations Associate/Senior Associate will manage day-to-day operations involving customers and diagnostic centers. They will be responsible for coordinating between internal stakeholders at the diagnostic centers and the end customers, ensuring appointments are scheduled and medical assessments are completed smoothly. Additionally, they will oversee the accurate and timely publishing and closure of medical reports.

Key Requirements:

  • Freshers - 2 years in the backend operations.
  • Education Qualification - Clinical/Medical Background(Advantage) (or) Any Graduation
  • Good communication skills and proficiency in English, Hindi, and Gujarati.
  • Good interpersonal skills.
  • An Excellent Team player.
  • Relationship management skills and openness to feedback
  • Knowledge of MS office Good in Emailing (Outlook/Gmail/Live mail ..etc)

Key Responsibilities:

  • Work as an agent among the Operations team.
  • Ensure day wise target is being achieved for each parameter like, Booking, Attendance, Report, email handling Etc.
  • Continuously monitoring and following up with Diagnostic centers for reports closure.
  • Ensure that their respective Zones and cities underneath achieve the targets
  • Maintain TAT for report closure and E2E TAT of fulfillment.

Key Requirements & Skills

  • Work as an agent among the Operations team.
  • Ensure day wise target is being achieved for each parameter like, Booking, Attendance, Report, email handling Etc.
  • Continuously monitoring and following up with Diagnostic centers for reports closure.
  • Ensure that their respective Zones and cities underneath achieve the targets
  • Maintain TAT for report closure and E2E TAT of fulfillment.

Frequently Asked Questions

How to apply for Insurance Operations at docsapp?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

2+ yrs of experience is required.

Is this position still open?

Yes, currently active and accepting applications.

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docsapp

About Us We are a bunch of passionate people from technology and healthcare domain who want to change the way healthcare is delivered. We dream to create an ecosystem for patients to seamlessly access healthcare services. This is our motto. We want to ensure that health care reaches every nook and corner of the nation and then the world. We want to ensure that we do the best for the world. Blah Blah. --> in 30 Mins --> No Appointment . No Travel . No Wait ! --> Know about us Our Team Satish CEO & Co-Founder --> --> Enbasekar CTO & Co-Founder CTO & Co-Founder --> --> --> Vinay Business Head -->

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Insurance Operations

docsapp · Ahmedabad

Apply on Company Website