Insurance Coordinator

OBJECTIVES OF THE JOB Ensure seamless and hassle-free Insurance transactions leading to Customer Delight and Profitable Business growth 1. Understanding the Customer needs and guide them accordingly in case of accident claim or insurance requirement. Detailed explanation to Customer for the documents required for Accident claim processing. Checking of Accident claim form and documents on receipt. 2. Timely submission of Accident Claim forms to Insurance companies and coordinate insurance Survey. Follow up with Insurance Companies for obtaining necessary accident estimate approval. 3. Communicating the queries raised by Insurance Companies to Customer pertaining to accident claim and ensure its satisfactory redressal in define time frame. Follow up with Insurance Companies for written estimate approvals. 4. Checking and submitting final repair invoice as per approved estimate to respective Insurance companies. Follow up with Insurance companies for timely receipt of DO & Customer Liability. Coordinating with Accounts Dept. for reconciliation of A/c. Monitoring all outstanding debtors and take requisite action. Informing the Customer liabilities to Customers. Following up Insurance Companies for balance payments. Responsible for Insurance Service Level Agreement. 5. Compare targets and actual performance of Insurance companies for service and parts strategy, including the measures derived from it. Exchange potential Customer data (renewals) with F & I Managers. Acquire new Insurance Companies, Customers, Conduct public relations and negotiate prices, conditions and contractual agreements with Insurance Companies under the guidance of Mercedes-Benz India INTERNAL : - SERVICE RECEPTION FUNCTIONAL SUPPORT TO SERVICE ADVISOR - WORKSHOP VEHICLE SURVEY AND REPAIR - ACCOUNTS RECONCILIATION OF BOOKS OF ACCOUNTS - FINANCE & INSURANCE MANAGER INSURANCE RENEWALS & CONVERSIONS, ESCALATIONS

Requirements

QUALIFICATIONS:

(THOSE REQUIRED TO DO THIS JOB EFFECTIVELY) : DIPLOMA / DEGREE IN MECHANICAL OR AUTOMOBILE ENGINEERING (PREFERABLY MBA) NO OF YEARS : 05 years TYPE OF WORK : Professional

experience

in Administration. Handling Insurance Co’s and knowledge of regulations & laws related to the insurance industry. Having Automotive background with Dealer’s body shop

experience

will be an added advantage. SPECIFIC KNOWLEDGE: (

SKILLS

/ LANGUAGES ETC.)

• / LANGUAGES ETC.)
• Windows, Business Communication Skill, Analytical Abilities, Leadership Qualities

Benefits

• Statutory

Benefits

• Incentive 3. Accidental policy

. Detailed explanation to Customer for the documents required for Accident claim processing. Checking of Accident claim form and documents on receipt. 2. Timely submission of Accident Claim forms to Insurance companies and coordinate insurance Survey. Follow up with Insurance Companies for obtaining necessary accident estimate approval. 3. Communicating the queries raised by Insurance Companies to Customer pertaining to accident claim and ensure its satisfactory redressal in define time frame. Follow up with Insurance Companies for written estimate approvals. 4. Checking and submitting final repair invoice as per approved estimate to respective Insurance companies. Follow up with Insurance companies for timely receipt of DO & Customer Liability. Coordinating with Accounts Dept. for reconciliation of A/c. Monitoring all outstanding debtors and take requisite action. Informing the Customer liabilities to Customers. Following up Insurance Companies for balance payments. Responsible for Insurance Service Level Agreement. 5. Compare targets and actual performance of Insurance companies for service and parts strategy, including the measures derived from it. Exchange potential Customer data (renewals) with F & I Managers. Acquire new Insurance Companies, Customers, Conduct public relations and negotiate prices, conditions and contractual agreements with Insurance Companies under the guidance of Mercedes-Benz India INTERNAL : - SERVICE RECEPTION FUNCTIONAL SUPPORT TO SERVICE ADVISOR - WORKSHOP VEHICLE SURVEY AND REPAIR - ACCOUNTS RECONCILIATION OF BOOKS OF ACCOUNTS - FINANCE & INSURANCE MANAGER INSURANCE RENEWALS & CONVERSIONS, ESCALATIONS

Requirements

QUALIFICATIONS:

(THOSE REQUIRED TO DO THIS JOB EFFECTIVELY) : DIPLOMA / DEGREE IN MECHANICAL OR AUTOMOBILE ENGINEERING (PREFERABLY MBA) NO OF YEARS : 05 years TYPE OF WORK : Professional

experience

in Administration. Handling Ins