Inside Sales Assistant

• Hours: Monday–Friday, 8:00 AM–5:00 PM; overtime as needed

• Pay: $20–$22/hour, depending on experience

• Work Location: On-site, Warsaw, Indiana

• Reports to: Inside Sales Manager

Position Summary

YouTheFan is seeking an organized, dependable, and detail oriented Inside Sales Assistant to support our sales team and customers. This position assists with order entry, invoicing, customer and item setup, customer service, and other sales-related administrative functions.

The ideal candidate is a reliable team player who can manage multiple tasks, learn new systems, and maintain a high level of accuracy.

Key Responsibilities

• Enter and process sales orders, credit memos, and invoices.
• Assist with new customer and item setup.
• Maintain accurate customer, product, and order information.
• Respond to customer questions by phone and email.
• Update customer portals with shipment and invoice information.
• Review orders and account information for errors, missing details, or inconsistencies.
• Maintain organized customer and order documentation.
• Provide administrative support to the sales team as needed.
• Learn and follow customer-specific processes and requirements.

Qualifications

• Previous experience in customer service, administrative support, order entry, sales support, or a similar role preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and changing priorities.
• Strong written and verbal communication skills.
• Proficient computer skills with the ability to learn new systems and customer platforms.
• Dependable, accurate, and able to follow tasks through to completion.
• Team-oriented and willing to assist in other areas when needed.
• High school diploma or equivalent preferred.

Benefits

· 401(k) with company match

· Health, dental, vision, and life insurance

· Paid time off

· Gym reimbursement

Why This Role Matters

The Inside Sales Assistant helps ensure customer orders are processed accurately, account information stays current, and the sales and operations teams have the support needed to keep orders moving efficiently.

• Previous experience in customer service, administrative support, order entry, sales support, or a similar role preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and changing priorities.
• Strong written and verbal communication skills.
• Proficient computer skills with the ability to learn new systems and customer platforms.
• Dependable, accurate, and able to follow tasks through to completion.
• Team-oriented and willing to assist in other areas when needed.
• High school diploma or equivalent preferred.