Scan your resume against ATS criteria for this Implementation Manager role at Welltheory.
WellTheory is a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and coaching. We're a team of 60+ passionate people who care deeply about helping our members reduce symptoms, feel better, and live fuller lives — while helping employers and payors reduce their spend.
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WellTheory is looking for a passionate, results-driven
to launch our enterprise clients and set them up for long-term success as we scale. You'll own the end-to-end client implementation process, ensuring launches happen on time, requirements are met, and our programs successfully get into the hands of members.
You'll serve as the primary project owner across every implementation, coordinating with client stakeholders (HR, benefits, wellness, medical directors, and technical teams) to translate contractual commitments into successful go-lives. This is a cross-functional role that collaborates closely with Sales, Product, Operations, Engineering, and Care — and
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Owning client implementation plans end-to-end, from kickoff through go-live and handoff to Client Success
Managing multiple concurrent implementations against aggressive timelines
Gathering business requirements and translating them into clear internal specs
Serving as the primary point of contact for client implementation stakeholders
Coordinating cross-functional workstreams across Sales, Product, Engineering, and Care
Anticipating and resolving implementation risks with urgency and care
Contributing to playbooks and best practices as the Implementation function scales
, ideally in digital health, benefits, or adjacent B2B2C environments, with a track record of delivering complex launches on time and within scope
— you build trust with clients at every level, from day-to-day project leads to executive sponsors, and know how to read the room, adapt your style, and navigate sensitive conversations with professionalism and empathy
— you bring order to ambiguity, drive accountability across teams that don't report to you, and keep every workstream on track without losing sight of the details
— you have strong business judgment and are comfortable working with data and analytics tools to gather requirements, troubleshoot issues, and validate launch readiness
— you're comfortable starting as a team of, rolling up your sleeves to execute while helping define the playbook for scale
— you bring creativity to problem-solving, stay calm under pressure, and thrive in a dynamic, fully remote environment
— you don't need to have an autoimmune condition yourself, but you can genuinely connect with and convey the lived experience of autoimmune patients to potential customers
— you love learning, solve problems from the ground up, ask questions freely, and stay open-minded about new approaches
This position requires current work authorization in the United States. We are unable to provide visa sponsorship at this time.
You've been called a "force of nature" and have done something most people wouldn't — run a marathon, started a company, earned a degree while working full-time, or overcome significant adversity
You have direct experience in digital health or the autoimmune/chronic condition space
A team that genuinely cares about each other and the members we serve
A fully remote company that gathers every year for an annual retreat
A base salary range of $100,000 - $115,000 with meaningful equity and benefits. Placement within our range depends on directly relevant skills and experiences you bring to the role.
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At WellTheory, we're committed to building a diverse, inclusive, and authentic team — so if you're excited about this role but your experience doesn't check every box, we encourage you to apply anyway. You might be exactly who we're looking for.
WellTheory is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
If you require accommodations at any stage of our hiring process, please reach out to our hiring team. We're happy to work with you.
ptoms, feel better, and live fuller lives — while helping employers and payors reduce their spend.
How to apply for Implementation Manager at Welltheory?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
The salary for this role is $100,000 - $115,000 per annum.
What experience is required?
5+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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