🎭 Role & Team
As a
Forward Deployed Engineer - Migration (FDE)
, you'll work closely with customers and internal teams to plan and execute data migrations the gaiia platform — from initial discovery through to validated data in production. You combine customer-facing solutioning with hands-on technical execution, owning the migration end-to-end.
💻 What You're Going to Do
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Migration Discovery & Solutioning:
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- Conduct discovery sessions to understand customers' legacy environments — source systems, data models, and OSS/BSS layers.
- Assess and design the migration approach, documenting scope, data mappings, constraints, and cutover strategy.
- Help customers and internal stakeholders understand trade-offs and priorities — what's in scope, how far back to migrate history, and how data will be reconciled.
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Technical Execution:
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- Explore unfamiliar source systems and extract data via SQL, APIs, manual exports, and backups.
- Transform data into gaiia's standard format using declarative mapping files, then load, validate against target schemas, reconcile, and import.
- Plan and run cutover: delta migrations, downtime considerations, and rollback — monitoring production data and resolving discrepancies after go-live.
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Delivery Leadership:
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- Own the migration relationship end-to-end — discovery, solutioning, execution, and post-cutover stabilization.
- Build repeatable processes and reusable assets — templates, mapping rules, playbooks — to make future migrations faster.
- Act as a subject matter expert for internal teams needing context on customer data and migration considerations.
- Partner with Product and Engineering to influence the migration tooling roadmap, and contribute engineering improvements yourself.
🎖️ Must-haves
- Experience (4-6+ years) spanning both customer-facing implementation/solutioning AND hands-on data or software engineering.
- Strong SQL and TypeScript/JavaScript (Node) — fluent querying, reshaping, and debugging data in unfamiliar source schemas.
- Strong command of ETL fundamentals — you treat extract → transform → load as a deliberate methodology: staging, repeatable/idempotent loads, full vs. incremental loads, and validation and reconciliation at each stage.
- Track record owning technical projects with external stakeholders — managing scope, timelines, and expectations.
- Experience with messy, poorly documented legacy systems and a bias toward action under ambiguity.
- Familiarity with OSS/BSS, telecom, or billing/CRM data models (e.g. subscribers, services, billing accounts) — or the ability to ramp on unfamiliar domain models quickly.
- Excellent communicator across technical and non-technical audiences, including clients.
- Comfortable being the decision-maker on technical and customer trade-offs.
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Systems), or equivalent practical experience.
- Ability to travel occasionally in the US to support customers during key engagements and go-lives.
💰Salary
At gaiia, we have a transparent salary philosophy and a robust evaluation and compensation framework. It translates to a fair and impartial model where salaries are published internally, healthy discussions about compensation and performance can exist, and taboos are removed.
🔆 Benefits
- Flexible 25-days of vacation.
- Stock Options Plan.
- Group Insurance.
- Telemedicine.
- Life Spending Account.
- GRSP.
- Flexible working hours & all-remote work.
We are an equal-opportunity employer committed to inclusivity and diversity. Our workplace is fully remote and boasts accessible technologies, ensuring all team members can thrive. Should you require accommodations due to a disability during the application process, please contact us at 581-996-9639 or mailto:[email protected] [email protected] as per the Accessible Canada Act and human rights legislation. We're here to support you every step of the way. #LI-DNI
