- Welcome and greet guests warmly in restaurants, lounges, or banquet areas and ensure a positive first impression.
- Provide excellent food and beverage service in accordance with hotel service standards.
- Present menus to guests, explain menu items, daily specials, and make recommendations when required.
- Take accurate food and beverage orders and ensure timely service to guests.
- Coordinate with kitchen and bar staff to ensure smooth and efficient service operations.
- Ensure tables, dining areas, and service stations are clean, organized, and properly set.
- Monitor guest satisfaction during dining and respond promptly to guest requests or concerns.
- Maintain knowledge of menu items, ingredients, preparation methods, and beverage offerings.
- Follow hygiene, sanitation, and food safety standards at all times.
- Assist in setting up and clearing tables before and after service.
- Support the team during busy service periods to ensure smooth operations.
- Promote hotel restaurants, special promotions, and upsell food and beverage items.
- Handle guest billing procedures accurately using POS systems.
Hotel Management, Hospitality Management, or Food & Beverage Service
preferred.
- 1–3 years of experience in
restaurant, hotel, resort, or hospitality service
.
- Freshers from recognized hotel management institutes may also be considered.
- Good knowledge of food and beverage service procedures.
- Basic understanding of POS systems and billing procedures.
- Strong communication and interpersonal skills.
- Customer service oriented with a friendly and professional attitude.
- Ability to work in shifts, weekends, and holidays as per hotel operations.
- Well-groomed appearance and good etiquette as per hospitality industry standards.
- Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
