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Job Description
Role Overview The Field Service Engineer will be responsible for machine installation, commissioning, troubleshooting, service support, and sales support activities for digital finishing machines within the assigned territory.
Key Responsibilities
Install, commission, and demonstrate digital finishing machines at customer locations. Provide preventive and breakdown maintenance support to customers. Diagnose and troubleshoot mechanical, electrical, and control-related issues. Attend customer service calls and ensure timely resolution of technical problems. Train customers and operators on machine operation, maintenance, and basic troubleshooting. Conduct machine inspections and recommend necessary service or replacement of components. Coordinate with the internal service, sales, and technical teams for effective customer support. Provide technical support to the sales team during customer visits, product demonstrations, and machine evaluations. Support installation and commissioning of machines at new customer sites. Maintain service reports, installation reports, and customer visit records. Travel extensively within the assigned territory as required.
Requirements
Required
Skills
Good knowledge of mechanical and electrical systems. Basic understanding of sensors, motors, drives, control panels, and automation systems. Ability to read and understand mechanical drawings and electrical wiring diagrams. Strong troubleshooting and problem-solving skills. Good communication and customer-handling skills. Willingness to travel extensively for customer service and installation activities. Ability to work independently at customer locations. Preferred Profile 2–5 years of
experience
in field service, machine installation, commissioning, or maintenance.
Experience
with industrial machinery, printing/finishing equipment, automation machinery, or similar capital equipment will be an advantage. Candidates with hands-on
experience
in both mechanical and electrical troubleshooting are preferred.
Benefits
Incentive
Key Requirements & Skills
Requirements
Required
Skills
Good knowledge of mechanical and electrical systems. Basic understanding of sensors, motors, drives, control panels, and automation systems. Ability to read and understand mechanical drawings and electrical wiring diagrams. Strong troubleshooting and problem-solving skills. Good communication and customer-handling skills. Willingness to travel extensively for customer service and installation activities. Ability to work independently at customer locations. Preferred Profile 2–5 years of
experience
in field service, machine installation, commissioning, or maintenance.
Experience
with industrial machinery, printing/finishing equipment, automation machinery, or similar capital equipment will be an advantage. Candidates with hands-on
experience
in both mechanical and electrical troubleshooting are preferred.
Benefits
Incentive
Frequently Asked Questions
How to apply for Field Service Engineer - Lucknow at Autoprint?
Click the "Apply via CareerScan" button on this page.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
2 years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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