Scan your resume against ATS criteria for this Director of Engineering - Infrastructure Operations role at OneAdvanced.
OneAdvanced's Infrastructure Operations function keeps our platforms — including IQ, our intelligent system of work — reliable, secure, and cost-efficient across AWS, Azure, and private cloud. As Director, Infrastructure Operations, you'll lead this function in Bangalore: owning platform and cloud operations end-to-end, driving incident management and resilience, defining the processes that keep a fast-growing infrastructure estate under control, and building a team of 15–20 infrastructure engineers, including managers.
You'll also help shape where the function goes next — driving the adoption of AI-assisted and agentic tooling to reduce manual operational toil, working toward an Agentic ZeroOps future where routine operational work is increasingly handled
Own infrastructure operations across AWS, Azure, and private cloud, ensuring reliable, well-monitored, and secure platforms.
Set and uphold operational standards for monitoring, resilience, and patch compliance across the estate.
Partner with infrastructure engineering team on cloud architecture decisions, cost optimization, and the infrastructure roadmap.
Drive operational resiliency and disaster recovery for product portfolio
Own major incident response for infrastructure and platform issues, ensuring fast, well-coordinated resolution.
Drive root cause analysis and ensure lessons are fed back into process and architecture improvements.
Champion operational resilience commitments across the infrastructure estate.
Define, implement, and continuously improve the processes that govern change, incident response, and operational risk.
Own change governance for infrastructure changes, balancing delivery speed with risk control.
Establish clear escalation paths and decision rights across the function.
Lead, grow, and mentor a team of 15–20 infrastructure engineers, building both technical depth and leadership capability.
Own hiring, performance management, and career development for the team.
Build a culture of ownership, operational excellence, and continuous improvement.
Work closely with Engineering, Services, and Customer Success teams to align infrastructure operations with product and customer needs.
Represent Infrastructure Operations in cross-functional planning and governance forums.
Act as an escalation point for infrastructure-related customer and stakeholder concerns.
Define and drive the roadmap for reducing manual operational toil through AI-assisted and agentic tooling.
Identify practical opportunities to embed AI into monitoring, incident response, and change workflows.
Build the team's fluency with AI-assisted engineering tools, and establish where autonomous or semi-autonomous operations make sense.
Balance the pace of AI adoption with the reliability and governance the function is accountable for.
#LI-MP1
12+ years of experience in infrastructure, platform, or cloud operations, including significant people leadership experience.
A proven track record leading teams of 15+ engineers, with strong hiring and talent development skills.
Deep, hands-on expertise across AWS and Azure.
A strong understanding of private cloud and hybrid infrastructure models.
Experience owning incident management for complex, multi-service environments.
A track record of defining and scaling operational processes, including change governance.
Excellent cross-functional stakeholder management, including with engineering, services, and customer-facing teams.
Strong communication skills, comfortable operating at both strategic and hands-on technical levels.
– Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
– 20 days of annual leave, plus public holidays
– Free advice, support, and confidential counselling available 24/7.
Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally
– From Future Managers to Leadership Training, our development programmes help you get where you need to go
Learning at your fingertips, anytime from anywhere. You can access our library with relevant content for your career growth.
3x annual salary
providing cover in the event of serious injury/illness.
– Our Group-wide bonus scheme enables you to reap the rewards of your success
At, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.
We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.
OneAdvanced is of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.
Our secure, scalable platform, including AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.
We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.
Join us and become part of a team that’s powering the world of work and making a real difference.
Learn more at
How to apply for Director of Engineering - Infrastructure Operations at OneAdvanced?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
12+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
Director of Engineering - Infrastructure Operations
OneAdvanced · Bengaluru
