Scan your resume against ATS criteria for this Director, Engineering, Platform Operations & Productivity role at gitlab.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
As Director, Engineering, Platform Operations & Productivity, you'll own three functions that all require hands-on technical depth, not just people management.
Platform Staff is a small, senior, AI-native team that moves to wherever the organization needs the most leverage, from standing up early scaffolding for an initiative, to taking on a high-impact customer request that doesn't fit any existing team's charter, to stepping directly into a production crisis until it's resolved.
This role is for a technical engineering director who has personally built distributed systems, not managed people who did. You'll use clear metrics, strong operating rhythms, and direct technical judgment so these teams deliver predictable outcomes without relying on-person heroics.
Own outcomes for Git & Gitaly Operations, including hiring and developing the Manager, Git & Gitaly Operations, and holding the function to its reliability bar across Self-Managed, GitLab Dedicated, and SaaS.
Own outcomes for Nonlinear Productivity, also known as Friction Elimination, including hiring and developing the Manager, Nonlinear Productivity, and holding the function to measurable metric movement rather than activity.
Build and oversee Platform Staff directly as a small, senior team that uses AI-assisted tools as a standard part of its work.
Assess, case by case, what Platform Staff picks up, such as a new team that needs bootstrapping, a customer request too specific for any existing team's charter, or a crisis that needs someone in the room immediately.
Assess when Platform Staff should hand work off to a permanent team it's stable.
Set the technical bar across all three functions by personally reviewing distributed systems designs, friction-elimination fixes, and crisis management plans with equal depth.
Build the operating rhythm and metrics that keep all three functions running predictably, so none of them relies on any person working unsustainable hours.
Represent all three functions to peer engineering stakeholders, and step in front of customers directly when Platform Staff is engaged mid-crisis.
Working knowledge of GitLab's development workflows and platform capabilities so you can assess productivity friction, operational trade-offs, and team needs in context.
Hands-on experience designing and shipping distributed systems personally, not through teams you've managed.
A track record running highly effective engineering operations, including production reliability and incident management, at meaningful scale.
A track record driving measurable engineering productivity improvements across more than team or organization.
Experience with AI-assisted development tools, and sound judgment about when they help a small team do work that would otherwise require a larger team.
People management experience across multiple managers or functions at.
Ability to context-switch effectively across genuinely different problem types, including infrastructure operations, developer productivity, and ad hoc crisis response, sometimes in the same week.
A track record making staffing decisions that keep a high-leverage team intentionally small, and building alignment around those decisions rather than growing the team by default.
We work across three connected platform and productivity functions. Through Git & Gitaly Operations, we are responsible for the production reliability of the infrastructure layer underneath GitLab's own version control system. Through Nonlinear Productivity, we drive measurable improvements to GitLab's software development lifecycle and code-generation workflows. Through Platform Staff, we provide focused senior engineering capacity for high-leverage work that needs direct ownership before it can be stabilized or handed off to a permanent team.
Collectively, we help GitLab improve the reliability, productivity, and responsiveness of the platform that powers how our customers and GitLab team members build software.
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
How to apply for Director, Engineering, Platform Operations & Productivity at gitlab?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
This position is open to freshers and experienced candidates.
Is this position still open?
Yes, currently active and accepting applications.
Explore related active roles in Banking & Finance
Director, Engineering, Platform Operations & Productivity
gitlab · India
