Scan your resume against ATS criteria for this Director, AML/CFT Governance, Quality Control, & Reporting role at Pathward.
We are a hybrid, remote-office company dedicated to growing our talent anywhere
At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.
We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our ***HUMBLEHUNGRYSMART
As a leader within the Financial Crimes Compliance organization, the Director partners with the Vice President, Risk Management, Compliance, Internal Audit, Legal, Operations, and business line partners to promote consistent execution, transparency, and accountability. The role supports governance routines, quality control programs, management reporting, issue management, and program effectiveness metrics that provide insight into financial crimes risks and compliance performance
Governance and Program Oversight
Help develop and maintain governance standards for centralized management of policies, procedures, oversight routines, and escalation processes across the Financial Crimes Compliance Program.
Assist VP in managing AML/CFT governance committees and working groups, including agenda development, issue escalation, meeting coordination, decision documentation, and action item tracking, under the oversight of the Vice President.
Assess AML/CFT processes, providing effective challenge and oversight to identify opportunities for improvement, develop strategies to enhance program effectiveness, and drive sustainable efficiency gains.
Support the oversight of the AML/CFT program issue management, including timely reporting and management of corrective action plan lifecycles, to ensure proper escalation, resolution, and sustainable remediation of issues.
Support enterprise-wide risk management initiatives through effective monitoring and reporting of financial crimes risks and control effectiveness.
Support regulatory examinations, audits, and independent reviews for governance-related matters, including preparing materials, coordinating responses, and escalating key items to the Vice President.
Monitor regulatory developments, enforcement actions, and industry trends, evaluating potential impacts and recommending enhancements to program governance and controls.
Collaborate with executive leadership and stakeholders across the organization to strengthen compliance culture and drive continuous program improvement.
Quality Control and Program Effectiveness
Help design, implement, and maintain a comprehensive risk-based quality control framework to evaluate compliance with regulatory requirements, internal policies, and operational standards.
Identify control weaknesses, process inefficiencies, emerging risks, and opportunities to strengthen program effectiveness.
Conduct trend analysis and root cause assessments to determine drivers of quality issues and develop corrective action recommendations.
Support the establishment quality standards, review methodologies, sampling protocols, and performance metrics to measure quality, accuracy, and consistency.
Monitor remediation efforts and validate corrective actions to ensure sustainable resolution of identified deficiencies.
Develop and communicate quality metrics, trends, and performance results to senior management and governance committees.
Collaborate with operational teams and business partners to implement process improvements and strengthen control effectiveness.
Foster a culture of accountability, continuous improvement, and regulatory excellence throughout the Financial Crimes Compliance organization.
Reporting and Management Information
Ensure reporting provides accurate, timely, and meaningful insight into financial crimes risks, operational performance, compliance effectiveness, and emerging trends.
Assist in development and maintenance of management information systems, dashboards, scorecards, and reporting packages supporting strategic decision-making and effective risk oversight.
Help establish and monitor Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and Key Control Indicators (KCIs) to measure program effectiveness and control performance.
Analyze and communicate trends related to transaction monitoring, suspicious activity, sanctions screening, customer risk profiles, investigations, and quality control outcomes.
Ensure the integrity, accuracy, completeness, and consistency of data utilized in management and regulatory reporting.
Prepare and present program performance, risk trends, control effectiveness, regulatory developments, and remediation progress to leadership and governance committees, as appropriate.
Partner with Technology and Data Management teams to enhance reporting capabilities, automation, data governance, and reporting efficiency.
Support initiatives to improve reporting analytics, visualization, and management decision support capabilities.
Produce ad hoc reports and analyses supporting strategic initiatives, examinations, audits, and regulatory inquiries.
Leadership and Team Management
Coach, develop, and support team members through clear expectations, feedback, professional development, and effective workload management.
Establish clear performance expectations, accountability standards, and department objectives aligned with organizational goals.
Foster a collaborative environment centered on integrity, transparency, regulatory compliance, and operational excellence.
Support resource planning, prioritization, and workload management to meet business, regulatory, and program requirements.
Serve as a subject matter leader and escalation point for governance, quality control, reporting, and financial crimes risk matters, partnering closely with the Vice President and other senior leaders.
Collaborate effectively with senior leaders, regulators, auditors, and business line partners to advance governance, control, and reporting priorities.
Help lead initiatives designed to strengthen governance, improve controls, enhance reporting capabilities, and increase overall program maturity.
Champion organizational change efforts related to regulatory requirements, technology implementations, process improvements, and business growth.
Promote a culture of accountability, sound risk management, and compliance throughout the enterprise
Education/Certification
Preferred Certifications
Certified Financial Crime Specialist (CFCS)
Certified Regulatory Compliance Manager (CRCM)
Experience
7 years of progressive experience
3 years of leadership experience
Demonstrated experience leading governance, quality control, quality assurance, compliance testing, reporting, or oversight functions within a regulated financial institution.
Extensive knowledge of the Bank Secrecy Act (BSA), Anti-Money Laundering regulations, OFAC regulations, FinCEN requirements, the USA PATRIOT Act, and related banking regulations.
Experience developing and presenting management, committee, and senior leadership reporting.
Experience supporting regulatory examinations, internal audits, independent testing reviews, and remediation programs.
Experience operating within, consulting for or supervising a mid-sized or large financial institution, preferably with assets exceeding
$8 billion
Proven ability to influence stakeholders, lead strategic initiatives, and drive cross-functional collaboration in a highly regulated environment.
Strong written, verbal, analytical, and presentation skills, with the ability to communicate effectively to senior management, governance committees, and cross-functional stakeholders.
Competencies
Governance and Risk Management
Quality Control and Compliance Testing
Management and Committee Reporting
Data Analytics and Performance Metrics
Regulatory Examination Management
Operational Leadership
Issue Management and Remediation
Change Management
Relationship Building and Influence
Project and Program Management
Written and Verbal Communication
Success Measures
Timely identification, escalation, and remediation of regulatory, audit, and quality control issues.
Accurate, meaningful, and actionable reporting provided to senior management and governance committees.
Sustainable quality control framework that demonstrates continuous improvement and risk reduction.
Effective support for regulatory examinations, internal audits, independent testing engagements, and remediation programs.
Enhanced transparency, accountability, and overall effectiveness of the Financial Crimes Compliance Program.
Achievement of departmental objectives aligned with the Bank's strategic, compliance, and risk management goals.
The responsibilities listed above are not all inclusive and may be changed at any time.
Salary range: $86,000 – $145,000
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.
#LI-Remote
_Don’t have everything listed under qualifications? If you’re excited about this role but your _
_experiences don’t match exactly to everything in the posting, we encourage you to apply _
_anyway. You may be just the right candidate for this or other Pathward roles. Pathward is _
_an equal employment opportunity employer and considers candidates for roles without regard _
_to their race, sex, national origin, ethnicity, age, disability or any other category protected by _
law.
Who we are:
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.
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health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.
How to apply for Director, AML/CFT Governance, Quality Control, & Reporting at Pathward?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
The salary for this role is $8 per annum.
What experience is required?
7+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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