Deputy Manager - Central Ops

About Credit Saison India

Established in 2019, CS India is of the country’s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India’s huge gap for credit, especially with underserved and under penetrated segments of the population.

Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. CS India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings.

Currently, CS India has a branch network of 45 physical offices, 1.2 million active loans, an AUM of over US$1.5B and an employee base of about 1,000 people.

Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact.

Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people.

Based in Singapore, over 1,000 employees work across Saison’s global operations spanning Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil.

Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and of Japan’s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment.

Job Description: AM/ DM- Loan operation

Department: Operations – DA/ CLM Loan Servicing

Location: Mumbai / Thane (On-site)

Experience: 2 to 5 Years

Position Overview

We are seeking a detail-oriented, highly analytical, and proactive Assistant Manager – Loan Operations to oversee and drive our DA/CLM servicing.

Key Responsibilities

Loan Servicing of Co lending/ Direct assignment (DA) Pool post disbursal (CLM-1 and 2)

Ensure timely and accurate reporting of Direct Assignment/CLM- pool performance, future cash flows, payouts, collections, DPD etc. to the investor banks.

Transferring funds with respect to EMI, Part Payment, and Foreclosure for co lending/ DA pool.

Coordination with various internal stakeholders for smooth functioning of operations as per requirement.

Coordination with internal stakeholder for resolution of various queries related to CLM/ DA pool.

Reconciliation of both books - Payable and Receivables and escrow A/c’s.

Coordination with Partner for resolution of various queries related to DA/ CLM pool.

Preparation of loan balance file, repayment schedule.

Handling queries of credit underwriter to disburse cases in co lending/ DA

Key Requirements & Qualifications

Full-time Graduate/ Part-time post-graduate from recognized University.

2 to 5 years of proven experience in Banking, NBFC, or Fintech

Soft Skills: Strong verbal and written communication skills with the ability to handle customer escalations, manage internal stakeholders, and interface effectively with audit/compliance teams.

Domain expertise: Good understanding of loan servicing.