Delivery Operations Associate Manager

• Skill required: Contract Services - Contract Management

• Designation: Delivery Operations Associate Manager

• Qualifications: Any Graduation

• Years of Experience: 10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Accenture is currently seeking a Contract Service Associate Manager who is looking for an exciting and challenging career with Accenture – an employer that enables you to make a real difference. The Contract Service Associate Manager will facilitate the development and execution of a variety of third-party commercial contracts in accordance with our client’s policies and procedures, applicable laws, and other requirements. The Contract Service Associate Manager may provide guidance to the client’s business units and project teams on contract management and policy compliance matters and may lead more than engagement. Depending on the size and complexity of the agreement, the Contract Service Associate Manager may be full-time on a single engagement.

• • Strong proficiency in Microsoft Outlook, Excel, PowerPoint, Access, Word.

What are we looking for?

• Law degree or equivalent professional qualification with a minimum of 12 years of overall professional experience, including at least 10 years of relevant experience in Commercial Contract Management and Procurement Contracting.

• Significant experience working with a variety of contract types (i.e. preparing, reviewing and negotiating) and contract processes (i.e. implementation, etc.);

• Be able to identify legal risk in various contract types;

• Must be able to recognize, identify and clearly be able to explain business and convey legal positions;

• Experience managing cross-functional and/or global teams of contracting and / or procurement professionals and in establishing performance expectations;

• Internal stakeholder management, data/information management, category management, process redesign and continuous improvement expertise, project management and performance measurement skills;

• Procurement process knowledge, contract management, financial analysis, market analysis, supplier analysis, supplier diversity, supplier management, technology utilization, strategic planning, and integrated supply chain experience;

• Knowledge and understanding of procurement industry is an advantage;

• Support mobilization and transition activities for new engagements, including knowledge transfer, process stabilization, and successful delivery handover.

• What skills, qualifications and competencies do I need?

• Experience supporting mobilization, transition, GTM initiatives, and process improvement within Contract Services or Procurement organizations.

• Experience with AI-assisted contract review, workflow automation, and CLM tools (e.g., Icertis, Ariba, Sirion, Ironclad, Conga, DocuSign CLM, SpotDraft, or equivalent) is preferred.

• Strong understanding of Generative AI (GenAI), Agentic AI, AI-enabled contracting solutions, and Contract Lifecycle Management (CLM) platforms

• Experience with contract reporting necessary (i.e. total number of contracts, number of suppliers under contract, and other indicators) to assess progress and effectiveness of the contract function;

• Experience responding to complex inquiries regarding contract obligations and redlines/revisions;

• Demonstrated leadership skills, and a results driven approach, in a team setting where team members are not direct reports;

• Strong client management skills;

• Ability to showcase the practice capabilities

• Roles and Responsibilities:

• • Draft and negotiate contracts based on both client templates and supplier templates, in a timely manner with appropriate legal support to ensure compliance with client standards;

• Strong subject matter expertise in SAAS/IT, Marketing, Facilities, Logistics and Corporate and Professional Service agreements for different industries. Strong subject matter expertise in drafting, reviewing, and negotiating a wide range of commercial agreements, including IT, technology, procurement of goods and services, marketing, professional services, consulting, facilities management, logistics, staffing, and HR-related contracts.

• Coordinate and perform contract analysis, including redlines and negotiations with client legal and other stakeholders, as well as suppliers to:? Negotiate legal, business terms and collaborate, coordinate, and be able to explain risks and implications of contract terms to the business and other stakeholders. ? Complete gap analyses, review, redline, and understand contract language, risks and implications of such language.

• Prepare and disseminate information regarding contract status, compliance and modifications as well as partnering with cross-functional teams to maintain effective contracting procedures and ensuring adherence to regional/global category strategies;

• Consulting and escalating positioning issues which are not solved satisfactorily by the project team in a timely manner;

• Act as the primary contact between project teams to ensure that written guidelines and client policies are followed and/or required SME input is obtained throughout the process (eg, privacy, finance, international and domestic taxation, customs and trade, information security, systems quality, software asset management, etc.)

• Issue necessary modifications to clarify questions concerning such topics as specification changes, language ambiguities or clarification of contract clause;

• Manage multiple, complex projects independently with the ability to resolve complex negotiation issues in a timely manner, escalating as appropriate and push a deal through to execution;

• Responsible for oversight / QC of work product by team membersAny Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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