Scan your resume against ATS criteria for this Customer Success Specialist role at FrankieOne.
You will manage a portfolio of live accounts as the day to day contact for product adoption and operational needs. You will monitor usage pass rates tickets and account health to identify risks early and improve retention. You will resolve and escalate issues work with technical teams deliver training and product education diagnose verification failures and explain them clearly. You will qualify expansion signals and pass them to account management while mentoring junior colleagues and sharing your product knowledge.
How to apply for Customer Success Specialist at FrankieOne?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
3+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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Customer Success Specialist
FrankieOne · Philippines