Scan your resume against ATS criteria for this Customer Success Manager role at nHRMS.
Experience: 1+ Years (Mandatory in B2B SaaS)
Role Overview:
We are looking for a Customer Success Manager to manage end-to-end customer lifecycle, drive product adoption, ensure retention, and identify growth opportunities.
Onboard and manage B2B SaaS clients
Drive product usage and customer satisfaction
Conduct regular review meetings (QBRs/MBRs)
Handle renewals, upsell & cross-sell opportunities
Reduce churn and improve retention
Coordinate with Sales, Product & Support teams
1+ years of Customer Success experience in B2B SaaS
Strong stakeholder management skills
Good understanding of SaaS metrics (ARR, churn, retention)
Excellent communication skills
How to apply for Customer Success Manager at nHRMS?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
1+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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