Customer Relationship Executive

About Ankur Lighting: Ankur Lighting is a leading manufacturer, importer, and retailer of high-end architectural and decorative lighting solutions. With over 46 years of expertise, we cater to residential, commercial, and hospitality projects across India. Our focus is on design excellence, product quality, and creating inspiring lighting experiences. Job Summary: The Sales Executive will be responsible for driving showroom and project sales by engaging with customers, understanding their lighting needs, providing expert product recommendations, and ensuring excellent customer service. The role involves developing relationships with architects, interior designers, and retail clients to achieve individual and team sales targets.

Key Responsibilities:

Greet and assist walk-in customers, providing professional product demonstrations. Understand customer

requirements

and recommend appropriate lighting solutions. Maintain up-to-date knowledge of Ankur Lighting’s product range, pricing, and applications. Prepare and share quotations, follow up with clients, and close sales. Coordinate with the design and after-sales teams for smooth project execution. Develop and maintain relationships with architects, interior designers, and contractors. Maintain customer data and sales pipeline in Zoho CRM. Achieve monthly sales targets and contribute to team performance goals. Handle showroom display upkeep and ensure merchandise is well presented. Attend product training sessions and stay informed about new product launches. Provide feedback on market trends and competitor activity. Key

Skills

& Competencies: Excellent communication and presentation skills. Strong interpersonal and customer service skills. Good understanding of lighting products or willingness to learn. Negotiation and closing skills. Ability to work with targets and deadlines. Basic computer proficiency (Excel, Email, CRM tools). Qualification &

Experience:

Education:

Graduate (preferred in Business, Marketing, or Design).

Experience:

1–4 years in Sales (preferably in Lighting, Home Décor, or Interior Products). Language: English and Hindi (mandatory).

and recommend appropriate lighting solutions. Maintain up-to-date knowledge of Ankur Lighting’s product range, pricing, and applications. Prepare and share quotations, follow up with clients, and close sales. Coordinate with the design and after-sales teams for smooth project execution. Develop and maintain relationships with architects, interior designers, and contractors. Maintain customer data and sales pipeline in Zoho CRM. Achieve monthly sales targets and contribute to team performance goals. Handle showroom display upkeep and ensure merchandise is well presented. Attend product training sessions and stay informed about new product launches. Provide feedback on market trends and competitor activity. Key

Skills

& Competencies: Excellent communication and presentation skills. Strong interpersonal and customer service skills. Good understanding of lighting products or willingness to learn. Negotiation and closing skills. Ability to work with targets and deadlines. Basic computer proficiency (Excel, Email, CRM tools). Qualification &

Experience:

Education:

Graduate (preferred in Business, Marketing, or Design).

Experience:

1–4 years in Sales (preferably in Lighting, Home Décor, or Interior Products). Language: English and Hindi (mandatory).