Scan your resume against ATS criteria for this Customer Care Representative role at Careers Restricted.
CRS I Claims - CQ10AN
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
As a Customer Care Representative on the Employee Benefits team, your primary role is to provide excellent customer service by answering customer questions about disability and leave management claims. In this role, you’ll help our customers rebuild their lives and get back to work as soon as reasonably possible after an unexpected event happens. The Hartford will provide you with 5 weeks of paid training, as well as coaching and development to ensure your success.
START DATE: Monday, November 16, 2026
WORK ARRANGEMENT: This role will have a 100% Remote Work arrangement. However, to broaden career growth, collaboration, and cross-functional interaction to network with colleagues and leadership, we strongly prefer candidates to reside in a commutable distance to our
TRAINING SCHEDULE: Monday - Friday, 11:30 AM - 8:00 PM EST for the first 5 weeks of employment. Time off during training is not accommodated.
POST TRAINING SCHEDULE: Monday - Friday, 11:30 AM - 8:00 PM EST, year-round.
is $25 per hour with opportunity for growth
Promote digital self service capabilities.
Utilize multiple computer applications to accurately document claim information.
Have a dedicated workspace free from distractions during work and training hours.
Required to commit to the training and work schedule.
Take ownership to ensure that we go above and beyond to service each caller's needs, utilizing every touch point as an opportunity to build value and The Hartford brand
Ability to work in a fast-paced complex environment while navigating multiple programs.
Problem solving and critical thinking skills with strong attention to detail.
Excellent communication skills with ability to empathize with customers and colleagues.
Adaptability.
High School Diploma or equivalent experience required.
Spanish bilingual a plus.
INTERNET: For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/300 Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer
Training Requirements: as a condition of employment, you will be required to successfully complete a multi-week classroom new hire training course.
We are invested in you from Day 1 as an individual and in your career journey. We prioritize supporting your skill development early in your career. Whether this means growing your career within the business or leveraging your talents across the organization, you can count on your leader to make an investment in your development
25 days paid time off in your first full year of service and Paid Holidays
Tuition reimbursement, Student Loan Paydown Program
401K
Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits https://www.thehartford.com/careers/benefits
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$46,222 - $69,333
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
https://www.thehartford.com/about-us About Us | https://www.thehartford.com/about-us/corporate-culture Our Culture | https://www.thehartford.com/careers/our-employees What It’s Like to Work Here | https://www.thehartford.com/careers/benefits Perks & Benefits
BENEFITS:
How to apply for Customer Care Representative at Careers Restricted?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
The salary for this role is $25 per hour per annum.
What experience is required?
This position is open to freshers and experienced candidates.
Is this position still open?
Yes, currently active and accepting applications.
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