Customer Account Executive

Vanco Faith is the newly combined powerhouse behind how churches across the country manage ministry and move money, bringing together Vanco Payments, the payments platform already trusted by tens of thousands of congregations, and ACS Technologies (ACST), the church management software (ChMS) long relied on by ministries to run their day-to-day operations. 

Vanco is seeking a Customer Account Executive (CAE) to drive expansion revenue across a dedicated territory of existing Vanco customers. This is a pure expansion-selling role — you own a defined territory and a data-driven, quarterly-refreshed list of accounts with real cross-sell opportunity (adding our Church Management System to a Payments-only customer, or adding Payments to a ChMS-only customer). You are responsible for closing that opportunity, not for day-to-day account health or renewals, which are owned by our CSM team. You'll work closely with CSMs for warm introductions and account context, but the number is yours. Some travel may be expected depending on territory geography.

• What You'll Do:
• Own a named territory of customer accounts, prioritizing a data-driven, quarterly-refreshed list of accounts flagged with meaningful cross-sell opportunity
• Meet or exceed an annual expansion revenue quota for your territory
• Run a consultative, needs-based sales process from qualification through close, including discovery, proposal, and negotiation
• Partner with CSMs assigned to the same accounts for warm handoffs, account context, and coordinated outreach — you sell, they retain
• Maintain accurate pipeline forecasting and opportunity tracking for your territory
• Build and maintain a strong understanding of Vanco's full product suite (Payments, ChMS/Realm, and add-on modules) to identify and position the right fit
• Represent the voice of the customer back to Product and Marketing on what's driving — or blocking — cross-sell decisions
• Collaborate with the broader CAE team on best practices, competitive positioning, and territory strategy