ElevenX — Holding Company

Chief of Staff — Technology

& Operations

 

Role Snapshot

Entity

ElevenX (holding
company level — not a single portfolio company)

Reports to

Ajit Singh, Chief
Operating Officer 

Level

Senior executive;
member of the holdco leadership bench alongside COO, CFO, and Chief Value
Creation Officer (CVCO)

Scope

Cross-portfolio —
spans QuickLaunch, Unifyed, BlackBeltHelp, and future
ElevenX-founded/acquired companies

Employment type

Full-time (assumption
— confirm vs. fractional/interim given other roles in this hiring wave)

Location

Remote/hybrid
(assumption — confirm HQ presence requirement, if any)

Concurrent

searches

COO, CFO, Chief of
Staff, Chief Value Creation Officer — all part of the same holdco build-out

Executive Summary

ElevenX's mandate — found and exit 1,000 companies in a decade —
only works if the operating and technology backbone underneath each company is
standardized, not reinvented per venture. This Chief of Staff role is built for
that job: it is a strategy–technology–operations hybrid, not an EA-track chief
of staff. The mandate is to give you (and, through you, Anjli) leverage across
a multiplying portfolio by owning three things simultaneously — the holdco's
strategic operating cadence (planning, board prep, portfolio-wide reporting),
the shared technology and security backbone every new company inherits on day
one, and the governance playbooks that make carve-outs, integrations, and
new-co formation repeatable rather than bespoke. In effect, the role
systematizes the carve-out/TSA/governance discipline you built at OculusIT and
Cioniq into infrastructure embedded in ElevenX itself.

Core Responsibilities

1.

Strategy & Portfolio Operations

• Own the holdco's strategic
  planning cadence — quarterly OKRs, annual planning, and board-package
  preparation across all portfolio companies.
• Build and maintain a
  standardized, portfolio-wide KPI/reporting rollup (one system of record across
  QuickLaunch, Unifyed, BlackBeltHelp, and future entities), rather than each
  portco reporting in its own format.
• Support diligence and stand-up
  playbooks for new company formation or acquisition — Day-1/Day-100 plans,
  carve-out and TSA-style transition templates drawn from proven playbooks.
• Prepare board materials,
  investor updates, and COO/GP briefings; run the follow-through loop on
  commitments made in those forums.

2.

Technology & Systems

• Define and govern the shared
  technology stack every portfolio company inherits — identity/SSO, data
  infrastructure, security baseline, core finance/HR/ops tooling.
• Own AI and automation adoption
  across the holdco — identify where AI compresses operating overhead across
  portfolio companies (this is a direct lever on the AI-moat dimension of
  ElevenX's own investment thesis).
• Partner with portfolio-company
  technical leads on architecture standards and security posture
  (SOC2/GDPR/GLBA-grade readiness) so new companies aren't each solving
  compliance from scratch.

3.

Operations & Governance

• Design and run a
  cross-portfolio governance framework — decision rights, reporting lines,
  escalation paths — modeled on the governance discipline already proven in your
  Cioniq practice.
• Standardize operating playbooks
  for hiring, finance ops, vendor management, and M&A carve-out/integration
  so they're reusable across ventures rather than rebuilt each time.
• Run cross-portfolio vendor
  consolidation and cost-optimization initiatives.
• Own special projects and
  rapid-response initiatives on your behalf and Anjli's.

4.

Chief of Staff Core

• Run the COO's operating rhythm
  — prioritization, meeting cadence, and follow-through on commitments.
• Act as a trusted proxy for the
  COO in cross-functional and portfolio-company-facing settings.
• Handle confidential and
  sensitive initiatives — including support for the concurrent COO/CFO/CVCO
  executive search.

Success Metrics

Dimension

Metric

Target

Reporting discipline

On-time, standardized
board packages across portfolio companies

100% on schedule

Decision velocity

Time-to-decision on
cross-portfolio initiatives escalated to COO/GP

Benchmark in Q1,
improve thereafter

Technology governance

Portfolio companies
on standardized identity/security baseline

100% within 12 months
of

Cost leverage

Savings from vendor
consolidation and shared-services adoption

15–20% (in line with
your own OculusIT track record)

Executive hiring

Pipeline velocity for
concurrent COO/CFO/CVCO search support

Set jointly with COO

Ideal Candidate Profile

• 8–15 years combining strategy/portfolio
  company experience with genuine technology and systems fluency — this is not a
  pure EA-track chief of staff.
• Prior experience inside a
  multi-entity environment: PE portfolio operations, venture studio, multi-brand
  holdco, or an M&A-heavy operating role.
• Technically literate enough to
  hold their own on identity/security/data architecture decisions without needing
  to be a hands-on engineer.
• Demonstrated ability to build
  governance and reporting systems from scratch, not just administer existing
  ones.
• High agency, low ego —
  comfortable operating as connective tissue across GP, COO, CFO, CVCO, and
  portfolio-company leadership.
• Discretion with confidential,
  board-level, and executive-search-sensitive material.