Cluster Manager

The objective of the position is to generate and process quality leads, asses credit profile and acquisition of potential clients.

1.         Will be responsible for generating quality leads and converting it into customers.

2.         Will be required to generate quality leads through cold calling and meeting customers for conversions.

3.         Will be responsible for acquisition of new customers.

4.         Will be the first point contact to the customer for all his document submission requirements both before sanction and disbursement of the loan.

5.         Will be responsible to visit the customer place residence & establishment, assess the credit profile, complete online loan application process for potential clients.

6.         Generate prospects for repeat / follow on loans from the existing customers.

7.         Ensure all clients in the portfolio are regular on payments, with no delinquency.

8.         Follow-up with non-payment clients and ensure 100% loan repayment.  

9.         Manage Customer and stakeholder relations in accordance with agreed Service Level Agreements.

10.      Provide Financial Literacy and need based business development advisory support to clients.

11.     Take initiative in understanding the needs of clients and support in new product development.

12.     Provide seamless services at customer doorsteps at customer’s suitable time with wider and effective reach.

Any other duties assigned by the Supervisor.

The person should be a Diploma/Graduate/MBA/Pursuing Graduation from a recognised institution with 1.6 to 3 years of experience in financial services delivery – Banks and other financial institutions.Supervisory experience in Credit Management is a must.

Experience: 2 to 4 Years

Best Flexible work culture.

to generate quality leads through cold calling and meeting customers for conversions.

3.         Will be responsible for acquisition of new customers.

4.         Will be the first point contact to the customer for all his document submission requirements both before sanction and disbursement of the loan.

5.         Will be responsible to visit the customer place residence & establishment, assess the credit profile, complete online loan application process for potential clients.

6.         Generate prospects for repeat / follow on loans from the existing customers.

7.         Ensure all clients in the portfolio are regular on payments, with no delinquency.

8.         Follow-up with non-payment clients and ensure 100% loan repayment.  

9.         Manage Customer and stakeholder relations in accordance with agreed Service Level Agreements.

10.      Provide Financial Literacy and need based business development advisory support to clients.

11.     Take initiative in understanding the needs of clients and support in new product development.

12.     Provide seamless services at customer doorsteps at customer’s suitable time with wider and effective reach.

Any other duties assigned by the Supervisor.

The person should be a Diploma/Graduate/MBA/Pursuing Graduation from a recognised institution with 1.6 to 3 years of experience in financial services delivery – Banks and other financial institutions.Supervisory experience in Credit Management is a must.

Experience: 2 to 4 Years

Best Flexible work culture.