Cloud/Platform Engineer (AWS)

About Sutherland

Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results.

Role Summary

Provisions and operates the AWS environment underpinning all agent services — VPC, Fargate clusters, messaging (SNS/SQS), storage (DynamoDB, S3), and monitoring — while supporting cross-cloud calls to Azure AI services.

Key Responsibilities

• Stand up and maintain the internal-access VPC hosting notification/callback infrastructure, message consumers, and session/context storage.
• Manage infrastructure-as-code for repeatable deployment across new builds as they mobilise.
• Own monitoring/observability and alerting for exactly-once processing guarantees.
• Coordinate environment access and security sign-off with IT/security ahead of each pilot — regulatory sign-off may gate certain pilots.
• Support multi-site delivery continuity from an infrastructure resilience perspective.

Required Experience

• 5+ years AWS infrastructure/DevOps experience: Fargate, VPC design, SNS/SQS, DynamoDB, S3, IAM.
• Experience operating infrastructure for a regulated client (audit logging, least-privilege access, data residency awareness).
• Comfortable working within a client-owned AWS account rather than a vendor's own tenancy.

• Stand up and maintain the internal-access VPC hosting notification/callback infrastructure, message consumers, and session/context storage.
• Manage infrastructure-as-code for repeatable deployment across new builds as they mobilise.
• Own monitoring/observability and alerting for exactly-once processing guarantees.
• Coordinate environment access and security sign-off with IT/security ahead of each pilot — regulatory sign-off may gate certain pilots.
• Support multi-site delivery continuity from an infrastructure resilience perspective.

Required Experience

• 5+ years AWS infrastructure/DevOps experience: Fargate, VPC design, SNS/SQS, DynamoDB, S3, IAM.
• Experience operating infrastructure for a regulated client (audit logging, least-privilege access, data residency awareness).
• Comfortable working within a client-owned AWS account rather than a vendor's own tenancy.