Client Success Manager – Google Ads
Location: Noida
Experience: 6+ Years
About the Role
We are looking for an experienced and results-driven
Client Success Manager – Google Ads
to manage a portfolio of strategic clients and drive long-term business growth through exceptional client relationship management and digital advertising expertise. The ideal candidate will have extensive experience in Google Ads, a strong understanding of performance marketing, and the ability to translate business objectives into successful advertising strategies.
As a trusted advisor, you will collaborate with clients and internal teams to maximize campaign performance, improve ROI, and identify opportunities for account growth.
Key Responsibilities
- Serve as the primary relationship manager for a portfolio of enterprise and mid-market clients.
- Understand client business goals and develop strategic Google Ads roadmaps aligned with their growth objectives.
- Conduct regular business reviews, performance presentations, and strategic planning sessions with stakeholders.
- Analyze campaign performance and recommend optimization strategies to improve ROAS, CPA, conversions, CTR, and overall account performance.
- Collaborate closely with PPC Specialists, Media Buyers, Designers, Content, and Analytics teams to ensure seamless campaign execution.
- Monitor budgets, campaign health, conversion tracking, attribution, and reporting accuracy.
- Proactively identify upselling and cross-selling opportunities while ensuring high client satisfaction and retention.
- Resolve client escalations efficiently and maintain strong executive-level relationships.
- Mentor junior Client Success Managers and contribute to process improvements and best practices.
- Stay updated with Google Ads platform changes, AI-driven campaign solutions, automation, and industry trends.
- Ensure timely, account reviews, renewals, and contract management.
Required Qualifications
- Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
6+ years of experience
in Client Success, Account Management, Performance Marketing, or Digital Marketing.
- Minimum 4+ years of hands-on experience managing Google Ads accounts across Search, Display, Shopping, Performance Max, Video (YouTube), and Remarketing campaigns.
- Strong understanding of Google Analytics 4 (GA4), Google Tag Manager (GTM), conversion tracking, attribution models, and campaign measurement.
- Experience managing high-value client accounts and presenting performance insights to senior stakeholders.
- Excellent analytical, communication, presentation, and stakeholder management skills.
- Ability to manage multiple client accounts while meeting deadlines in a fast-paced environment.
- Google Ads Certifications are highly preferred.
- About us: We’re an international team who specialise in building technology products & then helping brands grow with multi-channel demand generation marketing. We have in-house experience working for Fortune companies, e-commerce brands, technology SaaS companies & VC-funded startups. We have assisted over a dozen billion dollar companies with consulting, technology, operations, and digital agency capabilities in managing their unique brand. We have a fun and friendly work culture that also encourages employees personally and professionally. EbizON has many values that are important to our success as a company: integrity, creativity, innovation, mindfulness and teamwork. We thrive on the idea of making life better for people by providing them with peace of mind. The people here love what they do because everyone from management all way down understands how much it means living up close-to someones' ideals which allows every day feel less stressful knowing each person has somebody cheering him.
- Flexible Timings: Flexible working hours are the new normal. We at EbizON believe giving employees freedom to choose when to work, how to work. It helps them thrive and also balance their life better.
