Business Process Manager-HO & SUPPORT-Processes

Mumbai, Maharashtra, India

Full-time

Posted 5d ago

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Job Description

Position Title - Team Member – RL PROCESS Team

Department Retail Liabilities – Process Unit Location Mumbai Number of Positions 1 Reporting Relationships Process Manager Position Grade M4/M5

Job Role:

Job Role

Writing detailed comprehensive processes basis changes in regulation, product, system etc post analyzing risks and responsibilities from all perspectives & ensuring timely release of the same by liaising with respective stakeholders.
Liaisoning with stakeholders like Compliance / Risk / Product / Legal / OPS etc. to gather information.
Identification of existing processes for revision / updation.
Providing tailor made solutions to Branches for specific business requirements.
Provide assistance to product / operations /management.
The team member will be responsible for ensuring that customer requests for deceased claim settlement are closed within defined TAT of Bank
Any process / policies affecting Retail Liabilities customers will have to be routed through this Team.
Handling query desk for quick resolution of queries / clarifications raised by channel

Job Role

Job Requirements:

Excellent written and oral communication skills
In depth knowledge about Branch Banking Products, Operations and Processes
Knowledge about Deceased claim related process is mandatory
Summary recommendations from SMEs for process improvements and other findings
Should be able to think proactively for process changes from Business Process Re-engineering perspective
Should be aware of competitive practices.
Knowledge of Regulatory Guidelines
Ability to work and close tasks independently
Strong spoken and written Communication skills
Assertive attitude
Good analytical skills & eye for details
Keen eye for market intelligence and competition.
Strong follow up ability & keenness to complete tasks
a

Job Role

If you wish to apply for this job position, please fill your details in the Kotak Fast Track Application Form and mail to _________________________________________

Please mention the following in the subject line as ‘

”Position Name”

–“

Your Name”

– “

Your Current Business

group

”

Application:

Benefits & Perks

vision / updation.

Frequently Asked Questions

How to apply for Business Process Manager-HO & SUPPORT-Processes at Kotak Mahindra Bank?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

This position is open to freshers and experienced candidates.

Is this position still open?

Yes, currently active and accepting applications.

Business Process Manager-HO & SUPPORT-Processes

Check Your Resume Match Score

Apply for this position

Job Description

Position Title - Team Member – RL PROCESS Team

Job Role

Job Role

Job Role

”Position Name”

Your Name”

Your Current Business

group

Benefits & Perks

Frequently Asked Questions

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