Analyze business processes, systems, and operational workflows to identify improvement opportunities
Gather, understand, and document business and technical requirements from stakeholders
Translate business needs into functional and technical specifications for development teams
Coordinate between business, technology, and operations teams to ensure alignment of project objectives
Identify process gaps and recommend optimization and automation solutions
Support solution design, implementation, and system enhancement initiatives
Prepare and maintain project documentation including BRD, FRD, process flows, use cases, API documents, site maps, component diagrams, and input/output documents
Assist QA teams in testing, validation, and ensuring solutions meet business requirements
Support change management activities and ensure smooth implementation of new processes or systems
Assist in internal and external audits related to systems, security, and compliance
Participate in effort estimation, risk assessment, version maintenance, CAR, and DAR activities
Track project progress and coordinate with stakeholders for timely delivery
Work with SDLC methodologies throughout project lifecycle management
Use project management and collaboration tools such as JIRA, draw.io, and related platforms
Requirements
B.Tech / MCA / MBA or related qualification
6+ years of relevant Business Analyst experience
Experience in IT, e-Governance, FinTech, or Digital Transformation projects
Certifications such as CSPO or CBAP will be an added advantage
Strong understanding of business operations and technology solutions
Benefits
Access to health and wellness initiatives - MEDICIAL INSURANCE for employee is upto 5 Lakh per annum.
Performance-based rewards and recognition programs.
Supportive policies that promote work-life balance.
NPS ( NATIONAL PENSION SYSTEM) for all the employees as per their designations.
Key Requirements & Skills
B.Tech / MCA / MBA or related qualification
6+ years of relevant Business Analyst experience
Experience in IT, e-Governance, FinTech, or Digital Transformation projects
Strong understanding of business operations and technology solutions
Certifications such as CSPO or CBAP
Benefits & Perks
Benefits
Access to health and wellness initiatives - MEDICIAL INSURANCE for employee is upto 5 Lakh per annum.
Performance-based rewards and recognition programs.
Supportive policies that promote work-life balance.
NPS ( NATIONAL PENSION SYSTEM) for all the employees as per their designations.
Frequently Asked Questions
How to apply for Business Analyst at CSC e-Governance Services India Limited?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
