Branch Operations Manager| Chidambaram

Chidambaram, Tamil Nadu, India

3+ years exp

Full-time

Posted 5d ago

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Job Description

Owns daily branch operations including cash, clearing, account opening, and service requests; ensures strict adherence to KYC/AML, RBI and audit norms; partners with sales and service teams to enhance customer experience.

Run daily ops controls (cash, vault, ATM, locker, EOD and reconciliation)
Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements
Ensure accurate account opening/KYC with CKYC uploads and documentation quality
Track service metrics (TAT, FTR, complaints) and implement RCA‑based fixes
Prepare for audits/inspections; maintain records and resolve observations on time
Cross‑sell insurance/investments and activate digital banking for all new customers
Train frontline on process updates and compliance requirements
Inventory management of customer Deliverables and gold loan packets
Experience: 3 to 9 years (branch ops)

Qualifications: Graduate; Banking certifications preferred

Certifications: Preferred - JAIIB/CAIIB

Frequently Asked Questions

How to apply for Branch Operations Manager| Chidambaram at CSB Bank?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

3+ years of experience is required.

Is this position still open?

Yes, currently active and accepting applications.