Benefits Associate

At LRA Insurance, we're a dynamic and forward-thinking agency committed to providing exceptional service and innovative solutions. We recognize that the backbone of our success is a team that balances technical accuracy with a human touch. We are looking for a quick learner who can master complex data while serving as a professional voice for our clients.

Position Overview

We are seeking a motivated

Entry-Level Insurance Associate

to join our Orlando team. This is a high-impact role that combines

meticulous data entry

with

direct client interaction

. You will be the engine of our daily operations—processing vital policy information while ensuring our clients feel supported and understood.

Primary Responsibilities

• Data Integrity: Execute high-volume data entry, including processing applications, endorsements, and renewals with 100% accuracy.

• Client Communication: Serve as a primary point of contact for client inquiries, providing clear, professional, and empathetic service via phone and email.

• Technical Support: Assist agents and brokers in servicing accounts by managing documentation and ensuring a seamless workflow.

• Policy Education: Quickly learn and explain various insurance products, coverage options, and policy terms to clients.

• Problem Solving: Navigate client questions regarding billing, documentation, and basic policy structures.

• Compliance: Maintain organized digital and physical files in accordance with industry regulations and agency standards.