Scan your resume against ATS criteria for this Associate Project Manager (Voicebot Delivery) role at Exotel.
Exotel is the emerging market’s leading full-stack customer engagement platform and business-focused virtual telecom operator. Founded in 2011, our cloud-based product suite powers over 50 million daily engagements across voice, video, and messaging channels.
Trusted by 6,000+ companies across 60+ countries—including India, Southeast Asia, the Middle East, and Africa—Exotel enables unified customer engagement for leading businesses such as Ola, Swiggy, Flipkart, GoJek, Byju’s, HDFC Bank, Zomato, and Urban Company. Our offerings include communication APIs, a modern omnichannel contact centre, and a conversational AI platform hosted on the cloud. We are a Series D company valued at $100 million with $60 million in ARR.
You will run voicebot delivery for Exotel's scale-up customers — mid market, SMB and inside sales where the work is higher in volume and lower in complexity than enterprise. The role suits someone who wants breadth and pace early in a delivery career.
Run delivery for voicebot projects across mid-market, SMB and inside-sales customers.
Gather requirements, write the scope and keep projects moving to their committed dates.
Carry a high number of concurrent, lower-complexity projects without losing track of any of them.
Keep documentation, status and handover notes current.
Coordinate between customers and the engineering team on integrations, testing and go-live.
Escalate early when a project is drifting rather than reporting it after the fact.
2 to 5 years in project coordination, delivery or account management in a technology business.
Experience working across many small customers at.
SaaS or CPaaS background.
Enough technical literacy to hold a conversation about APIs and integrations.
Comfortable with delivery tooling, trackers and written documentation.
Comfortable talking to customers and translating what they want into a written scope.
Organised, with a bias for closing things rather than tracking them.
Experience with high-volume SMB or inside-sales customers.
Exposure to conversational AI or automation.
Run delivery for voicebot projects across mid-market, SMB and inside-sales customers.
Gather requirements, write the scope and keep projects moving to their committed dates.
Carry a high number of concurrent, lower-complexity projects without losing track of any of them.
Keep documentation, status and handover notes current.
Coordinate between customers and the engineering team on integrations, testing and go-live.
Escalate early when a project is drifting rather than reporting it after the fact.
2 to 5 years in project coordination, delivery or account management in a technology business.
Experience working across many small customers at.
SaaS or CPaaS background.
Enough technical literacy to hold a conversation about APIs and integrations.
Comfortable with delivery tooling, trackers and written documentation.
Comfortable talking to customers and translating what they want into a written scope.
Organised, with a bias for closing things rather than tracking them.
Experience with high-volume SMB or inside-sales customers.
Exposure to conversational AI or automation.
How to apply for Associate Project Manager (Voicebot Delivery) at Exotel?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
Salary details will be discussed during the interview.
What experience is required?
5+ yrs of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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Associate Project Manager (Voicebot Delivery)
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