Scan your resume against ATS criteria for this Associate Principal, CX Application Strategy role at TELUS Digital.
Welcome to https://www.telusdigital.com/ TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of https://www.telus.com/en/ TELUS, of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Our
is an integral part of our Strategy team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S.
We are seeking an agile, forward-thinking
, to drive digital and AI transformation initiatives across our global contact center operations.
Operating at the intersection of management consulting and solutions architecture, you will partner closely with CX strategy and AI product teams to move clients rapidly from concept to working proofs-of-concept. The ideal candidate has a "builder" mindset, a deep understanding of the modern tech stack, and the ability to confidently counsel enterprise clients on adopting cutting-edge CX innovations to redefine the future of customer experience.
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We will use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our https://www.telusdigital.com/privacy-policy Privacy Policy.
vision of https://www.telus.com/en/ TELUS, of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
How to apply for Associate Principal, CX Application Strategy at TELUS Digital?
Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.
What is the salary for this role?
The salary for this role is USD 140,000 - 200,000/yr per annum.
What experience is required?
6+ years of experience is required.
Is this position still open?
Yes, currently active and accepting applications.
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