ASSISTANT PROJECT MANAGER

About NIIT

• About the company:

NIIT is a leading Skills and Talent Development Corporation that is building a workforce pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions

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****NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Summary

The Assistant Manager is responsible for managing day-to-day learning operations, leading a team of training coordinators, and ensuring the successful delivery of training administration services. The role requires strong people management, stakeholder communication, operational excellence, and experience in Learning Management Systems (LMS) and Customer Relationship Management (CRM) platforms.

Experience**

• Excellent verbal and written communication skills.
• Strong experience in end-to-end training administration and learning operations.
• Experience managing teams in a learning operations or training administration environment.
• Good working knowledge of Learning Management Systems (LMS) and Customer Relationship Management (CRM) platforms.
• Strong customer service orientation with the ability to manage escalations effectively.
• Excellent organizational, planning, and stakeholder management skills.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Ability to analyze reports and make data-driven operational decisions.

• Excellent verbal and written communication skills
• Strong experience in end-to-end training administration and learning operations
• Experience managing teams in a learning operations or training administration environment
• Good working knowledge of Learning Management Systems (LMS) and CRM platforms
• Strong customer service orientation with ability to manage escalations effectively
• Excellent organizational, planning, and stakeholder management skills
• Proficiency in Microsoft Excel and Microsoft Office applications
• Ability to analyze reports and make data-driven operational decisions