Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will manage the Catering Sales, Weddings, and Events Management team, working closely with the rest of the Sales & Marketing team to actively convert customer enquiries into confirmed sales. As a
Director of Events / Assistant Director of Events
, you’re not just providing strategic leadership and direction for the hotel’s events function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here’s what you’ll do during a typical day:
- Drive strategic initiatives: Implement innovative event strategies and continuously refine processes to deliver high quality, best-in-class experiences
- Lead event operations: Provide high-visibility leadership and subject-matter expertise across all event functions, collaborating closely with internal leadership and external stakeholders to create impactful, team member- and guest-centric event experiences
- Stay ahead of industry trends: Evaluate emerging event management trends and best practices, and represent Hilton in industry professional associations
- Lead sales support efforts: Collaborate with the sales team to drive event business growth, strategize on large-scale events, and ensure that all event solutions align with Hilton's standards
- Manage financial performance: Oversee budgets, forecasting, and cost reporting while optimizing staffing, space usage, and resource allocation
- Champion company culture: Foster a diverse, high-performing team by integrating Hilton’s values into all event initiatives, creating a guest- and team member-centric environment, and leading with direct, meaningful engagement
- Develop and guide talent: Advocate for team members through career development planning, mentorship, and succession strategies while maintaining an open-door policy, resolving conflicts effectively, and ensuring a productive, motivated work environment
- Technology Enablement: Utilize hotel systems (e.g., Delphi, Salesforce,) and adhere to Hilton EventReady protocols.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of
Hospitality
. Acting with
Integrity
and always doing the right thing. Inspiring others through
Leadership
. A belief that
Teamwork
drives the best outcomes. A sense of
Ownership
and accountability. And a focus on the
Now
, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Degree qualifications in Hospitality/Business Management or equivalent.
- At least 5 years of experience in managing hospitality sales/event planning team role preferred.
- Proven experience in leading large-scale event operations within hospitality.
- Strong financial acumen and experience managing complex budgets.
- Excellent communication, negotiation, and stakeholder engagement skills.
- Proficiency in hotel/event management software and digital tools.
- Strategic thinker with a creative mindset and attention to detail.
- Demonstrated ability to lead cross-functional teams in a fast-paced environment.
- Knowledge of industry trends and commitment to continuous innovation.
