Arnie's Shift Supervisor

• Arnie’s Shift Supervisor Responsibilities:

The Arnie’s Shift Supervisor is responsible for supervising employees’ performance and managing tasks in a practical and objective manner during an assigned shift. The Arnie’s Shift Supervisor maintains a safe and secure environment for all employees by following applicable policies and procedures. The Arnie’s Shift Supervisor reports directly to the General Manager.

• Arnie’s Shift Supervisor duties will include, but are not limited to:

• Ensure high levels of customer satisfaction through excellent sales and service
• Assess customer’s needs and provide information on product features
• Welcome guests to the restaurant and answer their questions
• Adhere to all recipe guidelines

• Always keep work area neat and clean, clean and maintain equipment used for food preparation

• Follow proper food storage, food handling, and food preparation standards
• Maintain in-stocks
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Help team with packaging, cooking, cleaning, and any other job functions
• Comply with inventory control procedures

• Follow personal hygiene and sanitation standards set by the health department and company policies and procedures

• Coach employees on suggestive selling techniques
• Complete shift reports and account for inventory during vendor check-ins
• Lead, train, motivate, and develop team members

• Experience/Qualifications:

• Hands-on experience with POS transactions
• Customer service experience
• Supervisor experience
• Availability to work flexible shifts
• Ability to lift up to 35 lbs. and to stand for long periods of time as well as walk, bend, stoop

• Hours:

The Arnie’s Shift Supervisor is a full-time position, hours will vary

• Salary/Income:

The Arnie’s Shift Supervisor is a non-exempt, hourly position