• Responsibilities:

Sales

• Ensure Region attain monthly sales targets (Level 3).
• Ensure outlets attain monthly sales targets (Level 3).
• Ensure outlets attain daily sales targets.
• Coordinate with Store Manager on Store day-to-day operations.
• Product and Process knowledge.

Staffing

• Maintain adequate staffing for operational outlets.
• Hiring of sales team for new outlets.
• Monitoring and evaluation of sales team.

Inventory

• Ensure that the store maintain adequate stock requirements.
• Ensure the system stock and physical stock at the store are the same.

Process Adherence

• Evaluate adherence to SOP of sales team
• Ensure adherence to Store etiquette and at store timing.
• Ensure compliance to all company policy

Customer Service

• Manage and resolve escalations effectively.
• Ensuring high level of customer satisfaction.

Stakeholder Management

• Manage relationships with mall team.
• Manage relationships HO team.
• Manage relationships with sales team.
• Report all mall team stakeholder engagement in Sales and Marketing App.

Marketing

• Manage and implement sales & marketing strategies.
• Support store managers in Sales strategy execution.
• Provide inputs for growing brand recall.
• Report all Competitor data in Market Insights. (By 5th of every month).
• Cross branding and promotion.
• Plan and execute promotional activities at outlet.

Business Development

• Identify pipeline of potential outlets.

PIP

• Management of employee in PIP

Requirements

• Key Task:

·

Sales

· Submission of monthly visit plan (By 5th of every month)

· Submission of Weekly field visit plan (Before Friday)

· Monitoring store cleanliness and staff grooming.

· Bill Reopen and Discount Approval.

·

Inventory

· Bottle Stock Audit: in 2 weeks

· Package Full Stock Audit: in a month.

· Perfume Stock Audit: in 2 weeks.

· For Airport ASM : All audits in a month.

·

Process Adherence

· Store Evaluation - every month for all stores.

·

Training and Evaluation

· Employee Evaluation: every quarter for all Perfume Consultants.

· Employee Evaluation: every month for all Store Managers and Floating Staff.

· Employee Evaluation: For every trainee before.

· Co ordinate for Execution of trainings initiated from Training department.

·

Marketing

o Identify potential marketing activities every month.

o All marketing plan needs to be reported in the Sales and Marketing app.

·

Compliance

o Monitor store camera – Daily

o Monitor staff uniform – Daily

o Execution of disciplinary measures for sales team.

·

Operation

o Monitoring of stock audit and store cash.

Co-ordinate with BD team for store maintenance

Qualification

· Preferably graduates with 5 year experience in retail sales with any B2C brands with minimum 2 years in a team handling role.

· Candidates with excellent communication skill and with passion towards sales

· Candidates must be able to communicate in multiple languages.

Benefits

PF
Overtime Allowance

Health Insurance