Application Support Engineer

• Project Role: Application Support Engineer

• Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

• Must have skills: SAP BusinessObjects Data Services

• Good to have skills: NA
  Minimum

7.5

year(s) of experience is required

• Educational Qualification: 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system components to maintain stability and support business continuity, often requiring collaboration with different teams to address complex challenges and deliver effective solutions

• Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.
  - Responsible for team decisions.
  - Engage with multiple teams and contribute on key decisions.
  - Provide solutions to problems for their immediate team and across multiple teams.
  - Lead efforts to troubleshoot and resolve complex system issues to minimize downtime and impact on business operations.
  - Coordinate with cross-functional teams to ensure timely communication and resolution of incidents.
  - Mentor junior team members by sharing knowledge and best practices to enhance team capabilities
• Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.
  - Strong analytical skills to diagnose and resolve technical issues within business-critical systems.
  - Experience in monitoring and maintaining data integration and transformation processes.
  - Ability to work with various system components to ensure data accuracy and system reliability.
  - Excellent problem-solving skills with a focus on delivering timely and effective solutions.
  - Good communication skills to collaborate effectively with multiple teams and stakeholders
• Additional Information: - The candidate should have minimum 8 years of experience in SAP BusinessObjects Data Services.
  - This position is based at our HDC4 - SEZ location.
  - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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