Perform thorough manual testing and conversation flow optimization, verifying accuracy of intent detection, entity recognition, and backend integration for enhanced chatbot performance.
Drive best practices in conversation design, optimization, and NLP (Natural Language Processing) model tuning for improved response accuracy and user satisfaction.
Contribute to and oversee the migration of conversational platforms (e.g., Khoros to DFCX) ensuring smooth transitions, system integrity, and feature parity.
Lead and mentor team members in Dialogflow CX design patterns, integration strategies, and GCP tool utilization.
Bachelor's Degree
Frequently Asked Questions
How to apply for Application Engineer-Application Development-Applications Development Engineering at EXL?
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Salary details will be discussed during the interview.
What experience is required?
This position is open to freshers and experienced candidates.
Is this position still open?
Yes, currently active and accepting applications.
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