AGM - Assest Management

1. Operations and Maintenance

• Manage and oversee day-to-day campus operations, ensuring smooth and efficient operations for technical, (HVAC, plumbing, electrical), waste, safety, security and compliance.
• Manage and oversee operations for the Retail area including restaurants, cafes, other retail tenants. Manage retail customer footfall and operations.
• Engage and partner with tenant leaders to ensure optimal and effective campus operations; manage operations and delivery of amenities for all tenants and employees.
• Develop and implement project and plans to enhance and improve operations for costs and efficiency.
• Provide and drive new initiatives to ensure technology enablement to improve efficiency and effectiveness of operations.
• Plan and present strategies, plans, budgets for overall management and improvement of the Campus.
• Drive any minor projects for infrastructure enhancements, fit-outs etc. withing the budgets and timelines.
• Ensure workspace designs are ergonomic and conducive to productivity.
• Lead office renovations as required; plan, design and implement capex projects for asset improvements
• Coordinate with Leasing teams to engage with Prospective tenants, work on tenant lease structures and terms.
• Coordinate with Projects and Leasing teams for large projects and infrastructure improvements for tenants
• Ensure all facilities comply with local health, safety, regulatory and environmental rules and regulations.
• Conduct regular inspections to identify potential risks and implement corrective measures.
• Develop emergency response plans and conduct safety drills.

2. Vendor and Contractor Management

• Provide oversight to the facilities management and operations managed by the Services providers and various vendor partners.
• Negotiate contracts with vendors and service providers for facilities-related services.
• Ensure that contractors adhere to the agreed service levels and deadlines.
• Evaluate vendor performance and establish long-term partnerships with suppliers and vendors with an aim improve operations.

3. Budget Management

• Support to prepare and manage the budget for facilities operations and projects.
• Identify cost-saving opportunities while maintaining quality of service.
• Drive financial discipline and reporting on budgets, savings and variance analysis.
• Oversee procurement processes for facility-related purchases.
• Ensure collections for Common area maintenance, lease rentals, utilities etc. from tenants.

4. Sustainability Initiatives

• Promote sustainable practices such as energy efficiency and waste reduction within the facility.
• Maintain and report on sustainability related data and metrics.
• Implement green building standards and monitor their effectiveness.

Required Qualifications

• Bachelor’s degree in facilities management, engineering, business administration, or related field.
• Proven experience of 10-15 years in facilities management, property management, or a similar role with large MNCs, IPCs or developers.
• Strong knowledge of building systems, operations, compliance, and project management
• Proficiency in software tools for facility management, advanced capabilities in MS office

Essential Skills

• Excellent communication skills – verbal and written (mandatory requirement)
• Ability to use and integrate AI tools to research, analyse and bring efficiency in day-to-day work and in operations
• Ability to manage complex operations independently and lead operations supported by a large team of vendors and service partners.
• Excellent organizational, critical thinking and problem-solving skills
• Experience in managing mid-size/large projects and teams
• Certification in facilities management (e.g., Certified Facility Manager) is preferred.
• Experience in sustainability practices, statutory compliances and regulations related to property management.