Role Overview
The Administrative Officer plays a key role in ensuring the smooth functioning of
workplace operations, supporting facilities management, travel coordination,
procurement, vendor management and events.
Working closely with teams across the organisation, this role helps manage
administrative processes and maintain a safe, efficient and well-organised workplace
that enables teams to focus on delivering impact.
Key Results
- Seamless travel bookings, coordination and logistics support
- Safe, efficient and well-managed workplace and facilities operations
- Strong vendor management and reliable service delivery
- Accurate expense tracking and well-maintained administrative systems
- Positive employee experience through proactive workplace support
Key Responsibilities
- Handle all travel bookings, including flights, hotels, trains, and cabs, while quickly
resolving any employee complaints or travel problems to ensure a smooth
experience.
- Manage corporate tie-ups and relationships with travel service providers and
vendors to ensure high-quality service and timely payments.
- Lead the search for new office spaces and manage the entire relocation process
from start to finish to ensure a smooth move.
- Coordinate procurement of office supplies, equipment and organisational assets
while maintaining inventory and asset records in partnership with the IT team where
required.
- Build and manage relationships with vendors and service providers, ensuring quality
service delivery and timely coordination.
- Support administrative financial processes including invoice tracking, vendor
payments, petty cash management and coordination with the Finance team.
- Maintain administrative documentation including operational trackers, vendor
records, asset registers and compliance-related documentation.
- Coordinate logistics for internal meetings, town halls, workshops and events, and
partner with HR/P&C on, exit logistics and workplace communication.
- Support the Admin team by guiding junior team members and contributing to hiring
and team development where needed.
Required Skills & Background
Education
Bachelor’s degree in Business Administration, Commerce or a related field.
Experience
3–5 years of experience in administration, facilities, logistics or operations roles
- Experience managing vendors, travel logistics or office operations is preferred
Skills
- Strong organizational and coordination skills
- Experience in travel bookings
- Proficiency in MS Office (Excel, Word and PowerPoint)
- Ability to manage multiple priorities, deadlines independently.
- Strong communication and stakeholder management skills
Languages
Fluency in English and Hindi is required. Knowledge on any regional language is an
added advantage
- Critical Factors for Success:
- You are someone who takes ownership and enjoys making things run smoothly
- Are, highly organized and able to manage multiple priorities with attention to detail
- A collaborative team player who enjoys supporting colleagues and enabling teams
to do their best work
- Comfortable working in a fast-paced and evolving environment
- Service-oriented with a strong focus on creating a positive workplace experience
- Motivated by Rocket Learning’s mission and excited to contribute to meaningful
social impact
