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  3. Account Manager (Client Services)
Y
Yoginitradex

Account Manager (Client Services)

Kolkata, India
8+ years exp
Full-time
Posted 3d ago
1 views
Actively Hiring Direct 1-Click Apply

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Job Description

Job

Description – Account Manager (Client Services)

  • Location: Kolkata (Head Office)

  • Department: Client Services & Account Management

  • Reporting To: Account Director – Client Services

  • Role Type: Mid-Level Management​

About the

Company

We are seeking an experienced and dynamic Account Manager – Client
Services to manage key client relationships, oversee campaign execution, and
lead a team of client servicing professionals. The role acts as a bridge
between strategic account planning and operational delivery, ensuring campaigns
are executed seamlessly while maintaining high levels of client satisfaction.

The ideal
candidate will possess strong client servicing expertise, excellent project
management skills, and the ability to lead teams in a fast-paced marketing and
brand activation environment.

Key

Responsibilities

Client

Relationship Management

  • Serve as the primary point of
    contact for assigned client accounts.

  • Manage client communications,
    project updates, deliverables, and issue resolution.

  • Build and maintain long-term
    client relationships through proactive engagement.

  • Ensure high levels of client
    satisfaction and retention.

Campaign

& Project Management

  • Translate client briefs into
    actionable campaign plans.

  • Coordinate end-to-end execution
    of marketing, activation, and experiential campaigns.

  • Monitor timelines, budgets,
    deliverables, and project milestones.

  • Ensure campaigns are delivered
    on time, within budget, and aligned with client expectations.

Cross-Functional

Coordination

  • Collaborate closely with
    Creative, Operations, Production, and Finance teams.

  • Ensure accurate briefing and
    seamless internal communication.

  • Resolve operational bottlenecks
    and escalate critical issues when necessary.

  • Drive efficient execution across
    multiple stakeholders.

Reporting

& Documentation

  • Maintain campaign trackers,
    client records, approval documents, and project reports.

  • Prepare periodic status reports
    and performance updates for management.

  • Ensure all documentation remains
    accurate, organized, and audit-ready.

Behavioral

Competencies

  • Strong Leadership & Team
    Management

  • Excellent Communication &
    Interpersonal Skills

  • Client-Centric Approach

  • Problem Solving & Decision
    Making

  • Time Management & Organizational
    Skills

  • Attention to Detail

  • Accountability & Ownership

  • Ability to Work Under Pressure

Qualification

& Experience

  • Bachelor's Degree in Marketing,
    Business Administration, Communications, or a related field.

  • MBA or Postgraduate
    qualification preferred.

  • 5–8 years of experience in
    Client Servicing, Account Management, Brand Activation, Advertising,
    Events, or Marketing Services.

  • Proven track record of managing
    multiple client accounts and delivering successful campaigns.

Compensation

& Growth

  • Competitive salary based on
    experience and capability.

  • Opportunity to lead key client
    portfolios and strategic projects.

  • Career progression within a
    fast-growing integrated marketing and brand activation organization.

Requirements

Behavioural

Competencies

  • Strong Leadership & Team
    Management

  • Excellent Communication &
    Interpersonal Skills

  • Client-Centric Approach

  • Problem Solving & Decision
    Making

  • Time Management & Organizational
    Skills

  • Attention to Detail

  • Accountability & Ownership

  • Ability to Work Under Pressure

Qualification

& Experience

  • Bachelor's Degree in Marketing,
    Business Administration, Communications, or a related field.

  • MBA or Postgraduate
    qualification preferred.

  • 5–8 years of experience in
    Client Servicing, Account Management, Brand Activation, Advertising,
    Events, or Marketing Services.

  • Proven track record of managing
    multiple client accounts and delivering successful campaigns.

Benefits

Upto 8 LPA

Key Requirements & Skills

  • Strong Leadership & Team
  • Excellent Communication &
  • Client-Centric Approach
  • Problem Solving & Decision
  • Time Management & Organizational
  • Attention to Detail
  • Accountability & Ownership
  • Ability to Work Under Pressure
  • Bachelor's Degree in Marketing,
  • MBA or Postgraduate
  • 5–8 years of experience in
  • Proven track record of managing

Benefits & Perks

pto 8 LPA

Frequently Asked Questions

How to apply for Account Manager (Client Services) at Yoginitradex?

Click the "Apply on Company Website" button on this page to submit your application directly on the employer's official portal.

What is the salary for this role?

Salary details will be discussed during the interview.

What experience is required?

8+ years of experience is required.

Is this position still open?

Yes, currently active and accepting applications.

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Yoginitradex

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Account Manager (Client Services)

Yoginitradex · Kolkata

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