Job Description
This role involves designing, executing, and automating voice testing processes for conversational banking applications. Responsibilities include analyzing call recordings, optimizing Natural Language Processing systems using tools like Microsoft Speech Studio and AudioCodes, and communicating findings to stakeholders. Requires in-depth knowledge of speech tuning, strong data analysis skills, and experience with various voice technologies. The ideal candidate will possess expertise in manual and automated testing, including functionality, performance, and load testing, and have at least three years of experience with Microsoft STT/TTS solutions.
Employer
CC Pace Systems, Inc.
